In this course, you will learn important language to describe how you shop, review what you’ve bought, and assist customers. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.
This course is part of the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
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About this Course
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 5 of 7 in the
Approx. 19 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessWhat you will learn
Describe your overall shopping behaviors and preferences.
Share opinions on products, services, and places.
Understand a variety of customer service interactions.
Respond to customer inquiries and complaints.
Skills you will gain
- English Vocabulary
- Business Skills
- Listening Comprehension
- English Grammar
- Reading Comprehension
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 5 of 7 in the
Approx. 19 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
3 hours to complete
Course Introduction & Voxy Orientation
3 hours to complete
4 videos (Total 5 min), 4 readings, 3 quizzes
4 hours to complete
Going Shopping
4 hours to complete
1 video (Total 1 min), 4 readings, 5 quizzes
4 hours to complete
Reviews
4 hours to complete
1 video (Total 1 min), 4 readings, 4 quizzes
3 hours to complete
Contacting Customer Service
3 hours to complete
1 video (Total 1 min), 3 readings, 4 quizzes
About the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization

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