About this Course

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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Approx. 19 hours to complete
English

What you will learn

  • Describe your overall shopping behaviors and preferences.

  • Share opinions on products, services, and places.

  • Understand a variety of customer service interactions.

  • Respond to customer inquiries and complaints.

Skills you will gain

  • English Vocabulary
  • Business Skills
  • Listening Comprehension
  • English Grammar
  • Reading Comprehension
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Approx. 19 hours to complete
English

Offered by

Placeholder

Voxy

Syllabus - What you will learn from this course

Week1
Week 1
3 hours to complete

Course Introduction & Voxy Orientation

3 hours to complete
4 videos (Total 5 min), 4 readings, 3 quizzes
Week2
Week 2
4 hours to complete

Going Shopping

4 hours to complete
1 video (Total 1 min), 4 readings, 5 quizzes
Week3
Week 3
4 hours to complete

Reviews

4 hours to complete
1 video (Total 1 min), 4 readings, 4 quizzes
Week4
Week 4
3 hours to complete

Contacting Customer Service

3 hours to complete
1 video (Total 1 min), 3 readings, 4 quizzes

About the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization

English Language Skills A2-B1 CEFR: Low-Intermediate

Frequently Asked Questions

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