Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Social Studies, International Relations, European History, World History, Culture, Cultural Diversity, Economics, Demography, Environment and Resource Management, Political Sciences

Skills you'll gain: Ideation, Design Thinking, Brainstorming, Solution Design, Human Centered Design, Innovation, Creative Thinking, Strategic Thinking, Creative Problem-Solving, Problem Solving, Meeting Facilitation, Collaboration

Skills you'll gain: Cloud Deployment, Google Cloud Platform, Application Deployment, Database Management, Platform As A Service (PaaS), Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management

Skills you'll gain: Incident Response, Digital Forensics, Business Continuity Planning, Disaster Recovery, Computer Security Incident Management, Resource Management, Prioritization, Risk Analysis, Business Analysis, Data Storage Technologies, Law, Regulation, and Compliance, Ethical Standards And Conduct

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization

Skills you'll gain: Kubernetes, DevOps, YAML, Continuous Deployment, Application Programming Interface (API), Authorization (Computing), Application Deployment, Role-Based Access Control (RBAC), Application Security, Authentications, Configuration Management

Skills you'll gain: Text Mining, Natural Language Processing, Cloud API, Google Cloud Platform, Unstructured Data, Classification And Regression Tree (CART), Application Programming Interface (API), Data Analysis

Skills you'll gain: Facebook, Social Media Management, E-Commerce, Social Media, Sales Management, Social Media Marketing, Product Planning, Merchandising, Marketing, Business

Skills you'll gain: Adult Education, Classroom Management, Communication, Literacy, Cultural Diversity, Training Programs, Teaching, Language Learning, Course Development, Intercultural Competence, Instructional Strategies, Research

Skills you'll gain: Software Architecture, Integrated Development Environments, Code Review, AI Workflows, Software Design, Python Programming, Version Control, Java Programming