• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Intermediate Backend Development with FastAPI

    Skills you'll gain: Authentications, OAuth, Back-End Web Development, Event-Driven Programming, Database Management, Databases, Authorization (Computing), Redis, Secure Coding, Restful API, Debugging, API Design, Email Automation, Data Validation

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Manager of Managers: Navigating Crisis and Uncertainty

    Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Dealing With Ambiguity, Leadership and Management, Leadership, Team Leadership, Empathy, Decision Making, Emotional Intelligence, Adaptability, Business Communication, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    CertNexus

    CFR: Reconnaissance, Attack, and Post-Attack Analysis

    Skills you'll gain: Threat Modeling, Cyber Threat Intelligence, Cybersecurity, Malware Protection, Penetration Testing, Cyber Security Assessment, Threat Detection, Threat Management, Distributed Denial-Of-Service (DDoS) Attacks, Security Engineering, Cyber Attacks, Exploitation techniques, Mobile Security, Information Systems Security, Computer Security, Network Security, Vulnerability Assessments, Cloud Security, Persistence

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Secure AI: Threat Model & Test Endpoints

    Skills you'll gain: Threat Modeling, AI Security, DevSecOps, Security Testing, Continuous Monitoring, CI/CD, Threat Detection, Secure Coding, MITRE ATT&CK Framework, DevOps, System Monitoring, Application Security, Continuous Integration, MLOps (Machine Learning Operations), Scripting, Unit Testing, Test Case, Prompt Engineering, Integration Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    5G Open RAN Essentials: Architecture & Ecosystem Basics

    Skills you'll gain: Wireless Networks, Network Architecture, General Networking, Interoperability, Telecommunications, Emerging Technologies, Automation, Cloud Deployment, Strategic Thinking, Vendor Management, Cost Reduction, Innovation, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Search Engine Optimization and Content Strategy

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Research, Competitive Intelligence, Digital Marketing, Content Creation, Content Performance Analysis, Data-Driven Decision-Making, ChatGPT, Content Strategy, Content Marketing, Marketing Analytics, Digital Content, Web Analytics, AI Enablement, Generative AI, Content Management, Analytics

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Track and Update Vendor Performance Data

    Skills you'll gain: Data Entry, Data Integrity, Performance Metric, Business Intelligence, Performance Analysis, Standard Operating Procedure, Vendor Management, Performance Measurement, Supplier Performance Management, Data Validation, Data Maintenance, Performance Reporting, Verification And Validation, Data Capture, Data Management, Record Keeping, Procurement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Boost Personal Productivity

    Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Generative AI, Calendar Management, Automation, ChatGPT, Microsoft 365, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.6K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Protecting Champions: Training for Injury Prevention

    Skills you'll gain: Accident Prevention, Kinesiology, Child Development, Working With Children, Continuous Monitoring, Data-Driven Decision-Making, Endocrinology, Real Time Data, Health Education, Data Analysis, Data Collection

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Mastering CSS with Sass and Bootstrap - Ace Your Interviews

    Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Responsive Web Design, Web Design and Development, Web Applications, Animations, UI Components, Typography, Maintainability, Javascript

    Advanced · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Content Creation and Copywriting

    Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Blogs, Marketing Psychology, Collaborative Software, ChatGPT, Online Advertising, Graphic Design, Multimedia, Graphic and Visual Design, Web Content, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    772 reviews

    Intermediate · Specialization · 1 - 3 Months

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…939495…736

In summary, here are 10 of our most popular service design courses

  • Intermediate Backend Development with FastAPI: Packt
  • Manager of Managers: Navigating Crisis and Uncertainty: Coursera
  • CFR: Reconnaissance, Attack, and Post-Attack Analysis: CertNexus
  • Advanced Customer Relationship Management: Microsoft
  • Secure AI: Threat Model & Test Endpoints: Coursera
  • 5G Open RAN Essentials: Architecture & Ecosystem Basics: Coursera
  • Search Engine Optimization and Content Strategy: Coursera
  • Track and Update Vendor Performance Data: Coursera
  • Boost Personal Productivity: Coursera
  • Protecting Champions: Training for Injury Prevention: Real Madrid Graduate School Universidad Europea

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok