Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Data Storytelling, Marketing Budgets, Heat Maps, Looker (Software), Process Mapping, Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Application Security, Incident Response, Intrusion Detection and Prevention, Network Security, Cybersecurity, Cyber Security Strategy, Cyber Attacks, Data Security, Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management, Vulnerability Assessments, Multi-Factor Authentication, System Configuration, Scripting, Linux Commands, Bash (Scripting Language), Linux, Scripting Languages, Python Programming
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Strategic Leadership, Safety Training, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Organizational Strategy, Leadership, Human Resources Management and Planning, Recruitment, Time Management, Human Resource Policies, Human Resource Management, Leadership and Management, Organizational Skills, Culture Transformation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Contract Review, Supplier Management, Supplier Relationship Management, Contract Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Instagram, Facebook, TikTok, Copywriting, Social Media Marketing, Social Media, Social Media Strategy, Social Media Content, Social Media Management, Search Engine Optimization, Advertising, Marketing, Advertising Campaigns, Social Media Campaigns, Digital Advertising, Sales Presentation, Web Analytics and SEO, Marketing Automation, Drive Engagement, Case Studies
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Product Quality (QA/QC), Quality Assessment, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Unity Engine, Video Game Development, Game Design, Computer Programming, General Mathematics, Computer Graphics, Arithmetic, Graphing, Geometry, Data Structures, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Spreadsheet Software, Accounting Records, Investigation, Variance Analysis, Financial Statements, Accounts Payable, Financial Controls, Financial Auditing, Fraud detection, Analysis, Verification And Validation, Payment Processing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, AI Security, Generative AI, Google Workspace, Retrieval-Augmented Generation, Gemini, AI Enablement, Google Cloud Platform, Large Language Modeling, AI Product Strategy, AI Workflows, Tool Calling, Unstructured Data, Productivity Software, Artificial Intelligence, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months