
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Computer Science, Information Technology, Computational Thinking, Computer Networking, Computer Literacy, Geographic Information Systems, Media and Communications, Digital Communications, Mobile Development, Culture, Algorithms, Global Positioning Systems, Data Analysis Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Regression Analysis, Matplotlib, Feature Engineering, Time Series Analysis and Forecasting, Jupyter, Image Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Tensorflow, Data Visualization, Machine Learning Algorithms, Amazon Web Services, Python Programming, Cloud Applications, Data Transformation, Predictive Modeling, Data Processing, Health Informatics, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cross-Functional Collaboration, Collaboration, Cooperation, Team Leadership, Team Management, Self-Awareness, Conflict Management, Leadership, Relationship Building, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Responsible AI, Personally Identifiable Information, Legal Technology, Data Security, Data Ethics, Large Language Modeling, Cybersecurity, Business Ethics, Data Governance, Prompt Engineering, Cyber Attacks, Legal Risk, Data Loss Prevention, Ethical Standards And Conduct, Generative AI, Regulatory Compliance, Risk Analysis, Governance
Beginner · Specialization · 1 - 3 Months

Illinois Institute of Technology
Skills you'll gain: Database Design, Time Series Analysis and Forecasting, Relational Databases, Statistical Analysis, Database Application, Database Management, Bayesian Statistics, Database Systems, Database Theory, Big Data, Machine Learning Algorithms, Databases, NoSQL, SQL, Deep Learning, MySQL, Statistical Inference, Technical Communication, Regression Analysis, Data Validation
Earn a degree
Degree · 1 - 4 Years

Coursera
Skills you'll gain: Software Documentation, Application Programming Interface (API), Test Tools, Technical Documentation, Restful API, JSON, Web Services, YAML, Software Design
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Linear Algebra, Statistical Machine Learning, Mathematics and Mathematical Modeling, Statistical Modeling, Probability, Probability & Statistics, Statistical Methods, Bayesian Statistics, Probability Distribution, Mathematical Modeling, General Mathematics, Machine Learning, Applied Mathematics, Statistical Inference, Algebra
Mixed · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Culture, Cultural Diversity, Intercultural Competence, Diversity Awareness, Liberal Arts, Human Development, World History, Psychology, Ethical Standards And Conduct, Social Sciences, Sociology, Digital Communications
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Innovation, Business Strategies, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Physics, Materials science, Physical Science, Trigonometry, Mathematical Modeling, Advanced Mathematics, Linear Algebra, Differential Equations, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks