4 Questions to Ask Before Pursuing a Sales Manager Career

Written by Coursera Staff • Updated on

Discover more about what a sales manager does, the skills required, and opportunities to help you decide whether this career is for you.

[Featured image] A sales manager is sitting at her desk in front of her desktop computer.

When considering a career as a sales manager, ask yourself a few questions before making the jump. The answers will determine whether the sales manager's job path suits you.

1. What do sales managers do?

As a sales manager, you’re responsible for the overall management and performance of a company's sales team. You’ll set sales targets, develop and implement sales strategies, manage customer relationships, and oversee the sales process from start to finish. You may also hire, train, and motivate the sales team.

Tasks of sales management roles

Sales managers are responsible for overseeing the sales process and ensuring that they meet sales targets. You may also be involved in setting sales targets, developing sales strategies, and managing a team of sales representatives. Some of the most common sales manager duties might include:

  • Identifying new business opportunities and developing sales plans

  • Developing and implementing promotional campaigns to boost sales

  • Recruiting, training, and supervising sales staff

  • Planning and setting sales targets

  • Monitoring sales performance and motivating and incentivising staff to meet targets

  • Analysing market trends and identifying new business opportunities

  • Negotiating contracts with customers and suppliers

Typical sales management work environment

Where you work and how you do your job depends on what you’re selling, your sales process, whether you’re selling business-to-business (B2B) or business-to-consumer (B2C), and how your team is structured. You’ll typically work in an office environment if you’re a sales manager in an inside sales department. If you work with salespeople outside sales, you may work in an office but spend time in the field at client sites,  events, or conventions. 

2. Why are sales manager jobs in demand?  

Sales managers tend to have high job satisfaction, earn good salaries, and have a positive job outlook for this career. Sales departments contribute directly to the success of an organisation; therefore, it's very easy to see how your efforts are making a difference in revenue and company growth. 

Job satisfaction levels in sales management

Glassdoor reviews from people in sales management positions reveal that in terms of work/life balance, the sales manager’s role has a 3.5 out of 5 rating. Regarding career opportunities, sales manager jobs are rated 3.7 out of 5 [1]. Sales manager jobs require a unique blend of people skills, business knowledge, and creativity. They provide an opportunity to impact a company's success significantly. 

If you have high-quality sales and management skills and enjoy working in a fast-paced, challenging environment, a career in sales management could be very satisfying.

Average salaries of sales managers

According to Indeed [2], sales managers earn an average salary of ₹3,98,629 per year. Base salary levels for sales managers are affected by many factors, including the company's size, industry, and location. 

In addition, bonuses and commissions can significantly affect earnings. Sales managers typically earn higher salaries in larger companies and industries with high margins. You also usually earn more in companies located in major cities, such as [2]:

  • Mumbai, Maharashtra: ₹6,22,633

  • Bengaluru, Karnataka: ₹5,70,501

  • Hyderabad, Telangana: ₹4,96,910

  • Ahmedabad, Gujarat: ₹4,99,172

Sales manager job outlook

Although the landscape is changing, sales and marketing are growing in India. Outlook India reported a 22.13 percent increased demand for gig workers overall and a 'triple-digit' growth in marketing and sales jobs in May of 2022  [3]. This growth is driven by the increasing demand for goods and services and the need for effective sales management to optimise sales performance. With the correct skill set, you can enjoy a successful career as a sales manager, with plenty of opportunities for advancement.

3. What makes an effective sales manager? 

Before beginning a career as a sales manager, it’s important to consider whether you have the necessary skills and traits. The sales manager role is multifaceted, so you need a strong blend of technical skills, workplace skills, and core personal attributes.

Key personal attributes

Sales managers must be excellent communicators, leaders, and motivators. As a sales manager, you’ll need to:

  • Have competencies and gravitas to motivate and lead your team 

  • Handle stress and be comfortable with change 

  • Be driven and passionate and always looking for ways to improve results

Technical skills

By gaining technical skills and knowledge, sales managers can improve their performance and meet their customers' needs better. Successful sales managers have a deep understanding of the sales process.

These technical skills might include:

  • Learning how to use sales software

  • Using customer relationship management (CRM) tools

  • Improving your ability to give sales presentations

  • Creating effective sales plans and tracking progress

  • Leading and mentoring teams through the execution

Sales managers know about their company's products or services and can answer potential customers' questions.

Workplace skills

Sales managers must have excellent communication, interpersonal, leadership, and motivational skills. They also need to be able to sell their company's products or services effectively. Some of the other workplace skills you need to be a good sales manager are the ability to:

  • Communicate effectively, both verbally and in writing

  • Listen carefully, with empathy, and understand what customers want and need

  • Build relationships with your sales teams and customers

  • Motivate and inspire your sales team, sometimes during periods of uncertainty

  • Provide sales staff with the training, materials, and resources they need to succeed

  • Have strong organisational skills to keep track of customer orders and manage your sales team

  • Multitask with strong organisational skills.

4. How can you become a sales manager? 

To become a sales manager, you typically need several years of experience in sales and strong leadership and management skills. Various courses and certifications can also help you develop the skills to succeed in sales management.

Do you need a degree?

You won’t find one definitive educational path to becoming a sales manager, but many employers prefer sales applicants to hold at least a bachelor’s degree. Sometimes, employers prefer their sales managers to have a master’s degree. Since there is no set standard, you could find a job based on the level of your professional experience rather than your education.

In addition to formal education, many sales managers receive training through on-the-job or professional development courses.

Gain work experience.

Gaining work experience in sales is important because employers typically look for sales managers with experience and management skills. You’ll find many ways to gain sales experience, such as working in retail, sales-focused customer service roles, or telemarketing. 

The amount of experience you need varies based on the employer, but typically, candidates for sales management positions will have several years of sales experience. A standard route to sales manager jobs is to start in a sales role and then advance within the company, taking on more team leadership and management responsibilities as you grow your career.

Consider getting certified or taking a course.

While certifications are unnecessary when applying for most sales management jobs, they could give you an edge. You’ll discover many certifications available, including:

  • Certified Sales Manager (CSM) from the Institute of Professional Managers

  • Certified Professional Sales Person (CPSP)

  • Certified Inside Sales Professional (CISP)

Consider courses, specialisations, and professional certificates to give your resume more depth. These can demonstrate your commitment to your career and that you have proactively pursued opportunities to expand your skill set.

Ready to enhance your sales skills?

Employers value experience and skills in sales, customer service, and managing people. Consider Yale University's Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator, offered on Coursera. 

You could also show how work changes by taking Gitlab's How to Manage a Remote Team course. This will help you stand out when applying for jobs with staff working from home or in different office locations.

Article sources


Glassdoor. “Sales Manager Overview, https://www.glassdoor.com/Career/sales-manager-career_KO0,13.htm.” Accessed May 1, 2024.

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