Learn about team management skills and the duties of a team manager. Find out more about team management jobs and how to start a career in this profession.
Team management focuses on motivating employees to work towards a common goal. Different styles of team management achieve goals in different ways. Team managers must support the needs of team members in a helpful, positive, and motivating way.
Jobs in team management range from general managers to C-suite level positions. Managing a team is a useful skill that many business professionals use regularly. It is also an in-demand skill in managerial careers across industries.
Team management refers to actions, strategies, or methods that bring a group of people together to work effectively as a team and achieve a common goal. Many tasks require multiple people, so teams are an essential building block to productivity. Companies rely on teams and effective team management to maintain their operations.
Pitfalls like ineffective communication or a team member's lack of effort can derail a team’s progress. Team management helps incorporate checkpoints for teams to start successfully. It also helps maintain a good working relationship and momentum until the goal is met.
Team management and team leadership have some similarities but also major differences. Both approaches work towards a common goal. Team management controls the team to accomplish the goal, while team leadership motivates and influences the team to accomplish goals.
Team leaders may not necessarily have the manager title, but their responsibility is to focus on the company vision and inspire team members to create and execute that vision. Goals are still a part of team leadership but in a more “big picture” way. Team management can be more granular, focused on completing tasks and organising the group most efficiently and productively.
Working with others can be tricky. Team management helps groups of employees work better by setting common goals and offering support and strategies to reach goals. Managers may delegate tasks to group members, set mini checkpoints, and more to keep the team on track and moving forward. Team management tactics also provide a mediator if team members come into conflict or need an outside opinion. Some other advantages of team management include:
Fosters and promotes learning
Increases productivity
Helps to reduce staff turnover
Promotes successful teamwork
Increases employee satisfaction
Individuals who manage teams naturally have varying management styles. Factors that may impact which type of team management style is used include:
A person’s temperament
Character traits
The needs of the individuals on the team
The volume of work that needs to be completed
Team management styles can be changed to better align with project goals or based on the team of people you’re managing. Each style has advantages and disadvantages depending on how it’s used. Consider the following styles and determine which one fits your needs.
In persuasive management, you’ll typically be the expert on the subject matter you’re leading. You’ll persuade your team that your objectives and ideas are good and that their work is important. This style can also be helpful if you’re managing upwards, where you’ll provide professional thoughts and opinions to more senior colleagues.
When to use it: Managers use this style to make quick decisions, increase productivity, and be transparent in their decision-making process.
What to be mindful of: Situations may lack participation and agreement, which could create a stalemate.
As the name suggests, managers consult with team members and use their skills to seek solutions, create plans, and make decisions. This management style focuses on team building, where employees participate more in the decision-making process. With consultative team management, employees feel valued and respected.
When to use it: Employees may find it easier to accept decisions they disagree with if consulted first.
What to be mindful of: If the team doesn’t work well together, there may be a personality mismatch.
Collaborative management aims to bring executives, managers, and staff together to work and take responsibility. This style can spark personal and professional fulfillment, making it more common for great work to be produced regularly. It’s also typical for information to be shared organically and for open communication between team members of all levels. This style is most prevalent in nonprofits.
When to use it: Decision-making is a collaborative effort that boosts employees' appreciation and loyalty.
What to be mindful of: Using this style too often can create challenges, such as a lack of leadership and direction and an inability to make decisions as a group.
Managers using a democratic style of management include employees in the decision-making process by listening to ideas, noting suggestions, and spending time discussing ideas together. Managers listen to employees and integrate their ideas with their own.
When to use it: This style is most effective for long-term decisions impacting the company.
What to be mindful of: This style may involve inefficiency, a lack of structure, and longer decision-making times when more ideas are formed.
Managers who know what they want and have a clear, focused vision may rely on authoritative management tactics. In this style, managers solely make the decisions that everyone must follow.
When to use it: This style is efficient when there may be a crisis, and decisions need to be made quickly. Managers may use authoritative management to set clear expectations.
What to be mindful of: Some employees may experience feelings of micromanagement and lack of control.
Transformational leadership is driven by motivation, encouragement, and innovation. Managers typically encourage employees to reach and set goals that may be out of their comfort zone. Employees are also included in decision-making, creating an open and democratic workplace environment. Transformation managers can often be found in the technology industry.
When to use it: Transformational management strategies encourage creativity, a more positive working environment, and a strong threshold for adaptability and change.
What to be mindful of: Transformational management can lead to employee burnout and lack of clear focus because of the constant changes.
Laissez-faire is a hands-off management style in which managers are more like mentors than leaders. Managers communicate expectations, goals, and more, then leave the team to accomplish those objectives without daily guidance. Managers are still present and available for questions and guidance, but the daily decision-making is with employees.
When to use it: Employees who dislike micromanagement may enjoy this style of management. It can also create a creative and autonomous work environment.
What to be mindful of: With a hands-off approach, employees may feel neglected and lack guidance.
A management team creates guidelines, goals, checkpoints, and objectives for employees to improve productivity while providing support and motivation. The goal is to manage people and manage processes. As a team manager, you’ll recognise employee needs, incorporate clear guidelines, and set timelines. Management teams help balance needs while moving towards a common goal. Some specific tasks of a management team may include:
Establishing team objectives or goals
Overseeing, training, or advising team members
Mediating interpersonal conflicts
Motivating and inspiring team members
Helping employees grow
Hiring/ firing
Effectively communicating
Remote team management
Effectively implementing technologies
Team management requires a certain skill set that involves a mix of technical and personal skills. Effectively managing a group of people requires adaptability, flexibility, and excellent communication skills as you work with varying types of people and groups. Group dynamics can also affect your ability to manage a team. Expect to shift and change your management style based on the teams you manage, as well as your company’s objectives and goals.
Project management software
Data analysis
Industry-specific knowledge
Marketing
Product development
Constructive criticism
Leadership
Decision making
Problem-solving
Delegation
Organisation
Emotional intelligence
Team management is a skill required in most management and supervisory administrative roles. From managers to chief executives, these positions use team management skills daily. Depending on the industry and specific job title, you may manage just a few people or an entire company. Four roles that require team management skills include chief-level executive positions, managers, supervisors, and team leads.
Executive-level positions are those at the top of the company hierarchy, leading departments and making the biggest decisions to steer the company's direction. CEOs are the top managers and typically have a higher earning potential than other C-suite positions. Chief-level executive positions include:
Chief executive officer (CEO): ₹19,21,351
Chief administrative officer (CAO): ₹12,00,000
Chief financial officer (CFO): ₹18,00,000
Chief information officer (CIO): ₹3,36,000
Chief marketing officer (CMO): ₹20,28,000
Chief operating officer (COO): ₹16,34,408
Chief risk officer (CRO): ₹34,43,281
Chief technology officer (CTO): ₹26,96,900
*All annual base salary data is sourced from Glassdoor as of September 2024 and does not include additional pay, such as commission and benefits.
Individuals in these roles are a company’s key decision-makers for a company and the highest level of management.
Average annual salary in India (Glassdoor): ₹15,00,000
Managers work at varying levels within a company, from lower-level to senior-level management positions. Individuals in management roles may manage a small group of employees or a large division. Some companies divide managers by location, such as regional or area managers. Common manager duties include:
Managing employee performance against company goals
Reporting to other managers
Implementing policies and procedures set by executive decision-makers
Developing employee training standards
Average annual salary in India (Glassdoor): ₹2,76,000
Supervisors manage daily operations, typically a team or department, and will report to upper-level managers. Supervisory roles are usually middle management jobs with higher management and employees. Rather than developing strategies, supervisors manage employees’ projects and tasks.
You can find supervisors working in many different industries with different roles and responsibilities.
Average annual salary in India (Glassdoor): ₹8,88,000
Team leads typically work under managers and as assistants to managers or supervisors. The day-to-day duties of a team lead will differ by company size and industry. Still, some common responsibilities for this role will likely include monitoring employee performance, reporting to management, implementing procedures, and motivating employees.
Building core management skills is a great start to moving into a team manager role. Through real-world experience, formal training, online courses, or certifications, focus on gaining key management skills you can use in various business settings. If you know the type of business you’d like to work in, research job descriptions and job postings from specific employers and industries. These descriptions can provide a skills and qualifications roadmap to your ideal career in team management.
Personal skills are sometimes best learned through real-world experiences. Learning from coworkers in management positions is an effective way to develop your management abilities. You may find a mentor or someone whose style of management you admire. Ask that person to provide some tips.
Some companies may also offer their own formal on-the-job training programmes for anyone interested in management positions. Take advantage of this opportunity if your workplace offers such training. Starting in a company-sponsored leadership training programme has many advantages.
Many professional organisations offer management-based certifications, some specialised to a certain industry and some more generalised. For example, the Project Management Professional (PMP) certification offered by the Project Management Institute (PMI) is a well-respected option that teaches technical and personal management skills. Certifications based on project management principles can train you to manage people and processes, which are key for team management.
Professional certificates are another way to increase your employability and build your skills. On Coursera, there are hundreds of online certificates from around the world. For team managers, a certificate course such as Communication Strategies for a Virtual Age or Managing an Agile Team would provide beneficial management training employers seek.
Depending on the role, you may be able to start working in management with the right experience in the field. In other cases, you will need to earn a management degree or a degree related to your field. For example, a chief executive officer might require a bachelor’s degree or an MBA. Earning a degree in management or a related field can also benefit your future career goals in team management roles. Learn management strategies, motivation tactics, staffing and training, legal and ethical standards, and cultural diversity.
Your company may provide management training sessions on topics that benefit you as a future team leader. Take advantage and try to attend when you can. Local colleges or professional organisations sometimes also offer training courses, seminars, conferences, or online content like webinars on conflict resolution, effective communication, and team-building strategies. These training sessions may also provide great networking opportunities.
A management resume helps demonstrate your capabilities from the start of your career. Make sure all your listed skills are management-based and in their own section. All qualifications should demonstrate your competency in management, which means listing only relevant qualifications. Choose experiences, skills, and qualifications highlighting your ability to lead and motivate others. Using action verbs to demonstrate your capabilities and achievements is also helpful.
You can use different management techniques to lead and inspire your coworkers in team management. Enrolling in an online course in team management on Coursera is an excellent way to start your journey as a team manager. If you’re a beginner, an online Specialisation course like Leading People and Teams can help you build foundational skills at your own pace. Organisational Leadership is a Specialisation course targeted for more advanced professionals who may want to explore topics like crisis management or design leadership skills.
Gaining experience is recommended to become a manager. Some ways to get management experience are to seek out learning opportunities or promotions at your current employer. If you work in a non-managerial role but want to advance into a management job, advocate for yourself for leadership opportunities or take on more duties that would lead to a position with more responsibility.
To be a team manager, you must have personal and technical skills like problem-solving, knowledge of project management software, good communication, and listening skills. Managing a team of people also requires patience, empathy, and the ability to motivate others. Team managers work with different types of people to meet a common goal.
Editorial Team
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.