In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.
Active Listening: Enhancing Communication Skills
Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now
Active Listening: Enhancing Communication Skills
This course is part of multiple programs.
Instructors: Hector Sandoval
70,049 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
656 reviews
Beginner level
Recommended experience
Flexible schedule
5 hours to complete
Learn at your own pace
96%
Most learners liked this course
What you'll learn
Understand the fundamental principles of active listening and apply practical techniques to engage in meaningful conversations.
Recognize and interpret nonverbal cues to gather comprehensive insights during conversations.
Enhance relationships by refining active listening in challenging situations for effective conflict resolution.
Navigate cross-cultural communication considerations and demonstrate respectful listening to individuals from diverse backgrounds.
Skills you'll gain
- Non-Verbal Communication
- Self-Awareness
- Rapport Building
- Professional Development
- Intercultural Competence
- Conflict Management
- Interpersonal Communications
- Cultural Sensitivity
- Active Listening
- Emotional Intelligence
- Empathy
- Empathy & Emotional Intelligence
- Verbal Communication Skills
- Communication
- Communication Strategies
- Relationship Building
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is available as part of
When you enroll in this course, you'll also be asked to select a specific program.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Offered by
Explore more from Business Essentials
Status: Free Trial
Status: Free TrialAlex Genadinik
Status: Preview
Status: Free TrialCoursera
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
77.65%
- 4 stars
16.71%
- 3 stars
4.55%
- 2 stars
0.75%
- 1 star
0.30%
Showing 3 of 656
GA
Reviewed on Dec 16, 2024
I like the ways he teaches the course. He is very confident and knowledgeable. He helps me secured my emotions; He helps me be more aware of languages that we sometimes ignored. Thank you so much!
MM
Reviewed on Jul 16, 2024
I like the ease of this course and the way you can read along with the speaker. It helped me understand the context a bit more.
CC
Reviewed on May 15, 2024
Easy to understand and I will try to use it in my daily interactions.
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.