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Learner Reviews & Feedback for Business Process Management in Healthcare Organizations by Rutgers the State University of New Jersey

4.6
stars
57 ratings
18 reviews

About the Course

Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you. Course content includes an overview of healthcare organization business processes including business process management approaches as well as a discussion of healthcare organization entrepreneurship as a business process. The course provides links to external sites to connect you to the larger "real world" of healthcare organization business processes, business process management, and entrepreneurship. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design patient-centered business processes for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event....

Top reviews

EF

Nov 29, 2019

I found the experience in writing a memo was great. I have learned so much in this course about how a business process can help in healthcare.

SC

Feb 08, 2019

This course gives a wonderful insight to the essential business processes that are required to manage a healthc

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1 - 19 of 19 Reviews for Business Process Management in Healthcare Organizations

By Stamatina K

Jul 14, 2020

The course is very well constructed and so interesting that keeps you always motivated for studying. I recommend this course for those who would like to again some knowledge in the Operations of Healthcare Organizations.

By Eliszabeth F

Nov 29, 2019

I found the experience in writing a memo was great. I have learned so much in this course about how a business process can help in healthcare.

By Meica B

Apr 08, 2020

Prof. Kilduff was an awesome instructor which made this class more enjoyable and easier to understand. She is the best!!

By Shelby C

Feb 08, 2019

This course gives a wonderful insight to the essential business processes that are required to manage a healthc

By Dr d p

Jun 30, 2020

very insightful and great course for health care business!course content is really good.

By Ilsung O

Jun 25, 2020

Good course to get the basic understanding of business process

By Shyan A B

Apr 14, 2020

Great course to take and it is very informational!

By ARUN S

Jun 19, 2020

Excellent Course for healthcare managers.

By Drpiyush k

May 15, 2020

Too good course of business process

By Ebrahim S E A

Jul 22, 2020

very informative and interesting.

By Ajetunmobi O

Aug 11, 2020

Great knowledge acquired

By Krzysztof L

Apr 11, 2020

Very interesting course.

By Amina L

Jul 06, 2019

WELL DETAILED LECTURES

By Somya G

Jul 17, 2020

Great experience

By Rimpa B

May 30, 2020

Very good course

By Karolina G

Apr 19, 2020

Very good

By Dr. N B

Apr 03, 2020

very good

By juan f r m

Jun 08, 2020

GREAT

By 장한얼

Oct 06, 2019

good thank you