Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.
This course is part of the Healthcare Organization Operations Specialization
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About this Course
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Pharmacy Healthcare Organization Operations
- Public Health and Wellness Healthcare Organization Operations
- Medical Healthcare Organization Operations
- Healthcare Administration
- Dental Healthcare Organization Operations
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSyllabus - What you will learn from this course
Lesson One: Healthcare Organization Business Processes and Management
Lesson Two: Healthcare Organization Business Process Management Improvement and Innovation
Lesson Three: Healthcare Organization Electronic Patient/Customer Records Business Processes
Lesson Four: Design Patient-Centered Healthcare Organization Business Processes
Reviews
- 5 stars77.08%
- 4 stars15.27%
- 3 stars3.47%
- 2 stars0.69%
- 1 star3.47%
TOP REVIEWS FROM BUSINESS PROCESS MANAGEMENT IN HEALTHCARE ORGANIZATIONS
Prof. Kilduff was an awesome instructor which made this class more enjoyable and easier to understand. She is the best!!
very insightful and great course for health care business!course content is really good.
Very informative, well structured. The information contained and most importantly the references I was introduced to will be instrumental in my work in Healthcare Operational Excellence.
I enjoyed and learned alot, Thank you especially to Dr. Dr. Margaret Kilduff for her kind Support 😊
About the Healthcare Organization Operations Specialization

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