4.7
stars
864 ratings

Junko TAKAGI

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Diversity and inclusion in the workplace

ESSEC Business School

About this Course

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Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

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Shareable Certificate

Earn a Certificate upon completion

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Coursera Labs

Includes hands on learning projects.

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Beginner Level

Approx. 10 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Beginner Level

Approx. 10 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.69/5 (301 Ratings)

Junko TAKAGI

Professeur titulaire de la chaire Leadership & Diversity

Département Management

46,474 Learners

2 Courses

Offered by

ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.

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Syllabus - What you will learn from this course

Content Rating90%(4,124 ratings)

Week1

Week 1

2 hours to complete

Hi Diversity!

Welcome to the start of your learning journey! In this first module, you will start to familiarise yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in management. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements into the workplace. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.

2 hours to complete

12 videos (Total 67 min), 2 readings, 3 quizzes

12 videos

This is diversity!2mThe importance of diversity and inclusion for firms6mA brief history of diversity in the workplace7mKey diversity concepts4mThe long and winding road to inclusion6mUnderstanding diversity categories4mGender diversity - Part 15mGender diversity - Part 24mPeople with disabilities5mCultural and social diversity7mLGBTQIA+ issues around the world and in the workplace6mIntergenerational diversity4m

2 readings

Course overview5mCourse outline5m

3 practice exercises

The importance of diversity and inclusion for firms15mPractice quiz20mEvaluation quiz30m

Week2

Week 2

4 hours to complete

Categorization and Diversity Perceptions

Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data in order to analyse your reactions in social interactions in the workplace.

4 hours to complete

5 videos (Total 23 min), 2 readings, 2 quizzes

Week3

Week 3

2 hours to complete

Disrupting with Diversity

In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.

2 hours to complete

6 videos (Total 41 min), 2 readings, 1 quiz

6 videos

Understanding the disrupting force of diversity3mThe organizational paradox9mThe diversity and inclusion paradox4mDiversity, equity and inclusion9mInclusion and organizational change7mMobilizing disruption: applying a cognitive method7m

2 readings

Related materials: “Run like a girl” campaign10mHow (not) to react to diversity disruptions: The case of Nitila10m

1 practice exercise

How (not) to react to diversity disruptions30m

Week4

Week 4

2 hours to complete

Diversity and Inclusion around the World

Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.

2 hours to complete

5 videos (Total 12 min), 4 readings, 1 quiz

Reviews

4.7

254 reviews

5 stars
74.74%
4 stars
20.99%
3 stars
2.76%
2 stars
0.23%
1 star
1.26%

TOP REVIEWS FROM DIVERSITY AND INCLUSION IN THE WORKPLACE

by KHSep 23, 2020

I really enjoyed this course. It challenged me to try and think differently. I also liked the global context with case studies from around the world. Thank you.

by RHJun 22, 2021

I learned a lot in this course including information about myself as well as many different aspects of diversity and inclusion throughout many countries. I thoroughly enjoyed this course.

by LBSep 21, 2020

I loved the international feel of the work. It was really great to see all of the different aspects, gender and age were a great aspect as well as race, LGBTQ and disability.

by EAFeb 9, 2023

This course provides

the required knowledge to support the organizations diversity and inclusion programs. This is a must for all around professionals!

View all reviews

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Diversity and inclusion in the workplace

Diversity and inclusion in the workplace

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