Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.
Diversity and inclusion in the workplace
Offered By
ESSEC Business School
Syllabus - What you will learn from this course
Week
1Hi Diversity!
Welcome to the start of your learning journey! In this module, you will start to familiarize yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in firms. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.
11 videos (Total 62 min), 2 readings, 2 quizzes
11 videos
The importance of Diversity and Inclusion for firms5m
A brief history of diversity in the workplace6m
Key diversity concepts3m
The long and winding road to inclusion5m
Understanding diversity categories3m
Gender diversity7m
People with disabilities5m
Cultural and social diversity6m
LGBT issues around the world and in the workplace7m
Intergenerational diversity8m
2 readings
Course outline10m
Crossword exercise10m
2 practice exercises
The importance of diversity and inclusion for firms2m
Evaluation quiz20m
Week
2Categorization and Diversity Perceptions
Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data in order to analyse your reactions in social interactions in the workplace.
4 videos (Total 19 min), 3 readings, 1 quiz
4 videos
Social cognition and categorization processes5m
The impact of social categorization on how we see others and ourselves5m
Social categorization and social identity5m
3 readings
Related readings10m
How Racist Are You? - Jane Elliott's Exercise10m
Crossword exercise10m
Week
3Disrupting with Diversity
In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.
5 videos (Total 33 min), 2 readings, 1 quiz
5 videos
The organizational paradox7m
The diversity and inclusion paradox3m
The tipping point11m
Mobilizing disruption: applying a cognitive method6m
2 readings
Related materials: “Run like a girl” campaign10m
How (not) to react to diversity disruptions: The case of Nitila20m
1 practice exercise
How (not) to react to diversity disruptions15m
Week
4Diversity and Inclusion around the World
Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.
5 videos (Total 11 min), 4 readings, 1 quiz
5 videos
Japan. Women in the workplace2m
China. Disabilities in the workplace2m
US. The aging workforce2m
Conclusion on Leadership, Diversity and Inclusion3m
4 readings
India. LGBT Case.10m
France. Women in automobile salesrooms at Renault10m
Brazil. A question of color10m
Australia. Majority women in the Management Committee10m
Instructor
Junko Takagi
Teaching ProfessorManagement Department, Chair of Leadership & Diversity
About ESSEC Business School
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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