This course is part of the Leading Sustainable Community Transformation Specialization

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Joel Hartter

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Leading Sustainable Community Transformation SpecializationUniversity of Colorado Boulder

About this Course

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Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.

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Shareable Certificate

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Coursera Labs

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Course 2 of 3 in the

Leading Sustainable Community Transformation Specialization

Beginner Level

Approx. 9 hours to complete

English

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What you will learn

Learn to use a variety of tools used to engage stakeholders, collect data, and more deeply understand communities.
Learn how to enter a community, map systems and conduct rapid assessments to provide a snapshot of the community or organization.
Learn how to maintain ethical conduct throughout a community transformation initiative.

Skills you will gain

Survey Design
Outreach and engagement
Rapid assessment
System Mapping
Systems Thinking

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 2 of 3 in the

Leading Sustainable Community Transformation Specialization

Beginner Level

Approx. 9 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.57/5 (7 Ratings)

Joel Hartter

Associate Professor and Faculty Director MENV

Masters of the Environment

11,070 Learners

3 Courses

Offered by

University of Colorado Boulder

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Syllabus - What you will learn from this course

Week1

Week 1

3 hours to complete

Introduction to Strategies for Effective Engagement

3 hours to complete

14 videos (Total 107 min), 4 readings, 3 quizzes

14 videos

Introduction to Strategies for Effective Engagement2mIntroduction to Techniques for Data Collection2mBuilding Trust and Rapport5mBuilding Trust and Rapport: Part 213mRapid Assessment Basics: Part 19mRapid Assessment Basics: Part 28mRapid Assessments and Basics: Part 36mRapid Assessment Basics: Part 410mParticipant Observation9mCommunity Introduction9mCommunity Meeting7mBuilding a Local Network8mEthics, Confidentiality, Anonymity, Trust7mEthics, Confidentiality, Anonymity, Trust: Part 25m

4 readings

Sage Methods: Participatory Rapid Appraisal20mRapid Appraisal Methods30mSpradley: Participant Observation10mWilliams and Stewart: Sense of Place1m

3 practice exercises

Reviewing Trust and Rapport5mReviewing Rapid Assessment Basics5mTechniques for Data Collection Module Quiz20m

Week2

Week 2

2 hours to complete

Systems Mapping and Analysis

2 hours to complete

12 videos (Total 70 min), 1 reading, 2 quizzes

12 videos

Systems Mapping and Analysis Introduction40sSystems Thinking: Fundamental Concepts5mSystems Mapping5mSystems Mapping: Getting Started6mSystems Mapping: Making the Map10mSystems Mapping: Making the Map 2.08mStakeholder Mapping: Introduction6mStakeholder Mapping: Identifying the Stakeholders6mStakeholder Mapping: Analyzing5mStakeholder Mapping: Mapping5mStakeholder Mapping: Mapping5mStakeholder Mapping: Prioritizing3m

1 reading

Student Guide to Mapping a System15m

2 practice exercises

Review of Stakeholder Mapping10mEnd of Systems Mapping and Analysis Quiz20m

Week3

Week 3

4 hours to complete

System Mapping

4 hours to complete

19 videos (Total 120 min), 3 readings, 3 quizzes

19 videos

Conducting Interviews and Surveys1mIntroduction to Interviews: Part 110mIntroduction to Interviews: Part 213mInterview Tips9mFocus Groups8mIntroduction to Surveys3mIntercept Surveys4mPersonal Surveys6mSampling for Surveys8mSampling for Surveys: Part 211mSampling for Surveys: Part 34mSurvey Questions: Part 1 Open Questions5mSurvey Questions: Part 22mSurvey Questions: Part 31mSurvey Questions: Part 44mSurvey Design Tips4mDeveloping Trust & Rapport Case Study6mUganada Case Study6mStrategies for Effective Engagement: Final Assignment5m

3 readings

Strategies for Effective Engagement Case Studies15mSystem Map Template for Final Assignment10mFurther Reading15m

2 practice exercises

Reviewing Survey Questions10mEnd of Conducting Interviews and Surveys Quiz15m

About the Leading Sustainable Community Transformation Specialization

The ability to engage stakeholders is an increasingly important competency that requires tact, strategy, collaboration, and high quality communication skills. Solving complex problems effectively, appropriately, and in a timely manner requires a major shift in mindset, moving away from siloed, discipline-specific methods.The three courses in this specialization are designed to provide a foundation for approaching complex problems, engaging with stakeholders, and providing tools to collect and analyze data to solve community transformation challenges holistically.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Strategies for Effective Engagement

About this Course

What you will learn

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