Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.
Strategies for Effective Engagement
This course is part of Leading Sustainable Community Transformation Specialization
Instructor: Joel Hartter
5,843 already enrolled
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(49 reviews)
What you'll learn
Learn to use a variety of tools used to engage stakeholders, collect data, and more deeply understand communities.
Learn how to enter a community, map systems and conduct rapid assessments to provide a snapshot of the community or organization.
Learn how to maintain ethical conduct throughout a community transformation initiative.
Skills you'll gain
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There are 3 modules in this course
What's included
14 videos4 readings3 assignments1 discussion prompt
What's included
12 videos1 reading2 assignments
What's included
19 videos3 readings2 assignments1 peer review
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Recommended if you're interested in Leadership and Management
Macquarie University
University of Maryland, College Park
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Reviewed on Feb 12, 2024
very helpfull to rethink strategies of community engagement
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