Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.


Strategies for Effective Engagement
This course is part of Leading Sustainable Community Transformation Specialization

Instructor: Joel Hartter
3,786 already enrolled
Course
(39 reviews)
What you'll learn
Learn to use a variety of tools used to engage stakeholders, collect data, and more deeply understand communities.
Learn how to enter a community, map systems and conduct rapid assessments to provide a snapshot of the community or organization.
Learn how to maintain ethical conduct throughout a community transformation initiative.
Skills you'll gain
- Category: Survey Design
- Category: Outreach and engagement
- Category: Rapid assessment
- Category: System Mapping
- Category: Systems Thinking
Details to know

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4 quizzes, 3 assessments
Course
(39 reviews)
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 3 modules in this course
What's included
14 videos4 readings2 quizzes
What's included
12 videos1 reading1 quiz
What's included
19 videos3 readings1 quiz
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.