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Evaluate Change Communication for Project Success

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Coursera

Evaluate Change Communication for Project Success

LearningMate

Instructor: LearningMate

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Use survey data and feedback analysis to improve change communication, drive user adoption, and ensure successful project launches.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

December 2025

Assessments

3 assignments¹

AI Graded see disclaimer
Taught in English

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Build your subject-matter expertise

This course is part of the Advanced Project Operations & Automation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

This module kicks off by placing you directly into a high-stakes project management scenario to highlight the critical need for clear, data-driven communication. You will then learn the foundational skill of collecting high-quality feedback, discover the principles of effective survey design, and apply these concepts by building your own feedback survey.

What's included

1 reading1 assignment

In this module, you will move from subjective feedback to objective data. You will learn to identify and measure key performance metrics that reveal how well users are adopting a new process. The focus is on analyzing the relationship between what users say in surveys and what they actually do.

What's included

1 reading1 assignment

The final module brings everything together. Here, you will learn to synthesize your analysis into compelling, actionable recommendations. The goal is to equip you with the skills to present your findings to stakeholders and drive meaningful improvements in your organization’s change communication strategy.

What's included

1 reading1 assignment

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Instructor

LearningMate
Coursera
33 Courses3 learners

Offered by

Coursera

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Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.