About this Course

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Suggested: 5 weeks of study, 1 hour/week...

French

Subtitles: Arabic, French, Italian, German, English, Spanish...

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Suggested: 5 weeks of study, 1 hour/week...

French

Subtitles: Arabic, French, Italian, German, English, Spanish...

Syllabus - What you will learn from this course

Week
1
1 hour to complete

Fournir des commentaires utiles

6 videos (Total 28 min), 1 reading, 1 quiz
6 videos
L'importance des commentaires5m
Définition d'un commentaire positif4m
Les effets des attentes positives2m
Attentes positives au travail5m
Commentaires positifs : des possibilités fascinantes6m
1 reading
Programme du cours10m
1 practice exercise
Quiz de la semaine 120m
Week
2
1 hour to complete

Les commentaires négatifs

3 videos (Total 21 min), 1 quiz
3 videos
Préférence pour un commentaire négatif4m
Les effets étendus des commentaires négatifs9m
1 practice exercise
Quiz de la semaine 212m
Week
3
1 hour to complete

Les sept compétences essentielles au commentaire - Partie I

5 videos (Total 34 min), 1 quiz
5 videos
Introduction aux sept compétences en commentaires2m
Compétence 1 : se concentrer sur un comportement précis8m
Compétence 2 : rester impersonnel12m
Compétence 3 : rester orienté sur les objectifs6m
1 practice exercise
Quiz de la semaine 4 partie I20m
Week
4
1 hour to complete

Les sept compétences essentielles au commentaire - Partie II

5 videos (Total 42 min), 1 quiz
5 videos
Compétence 5 : assurer la compréhension7m
Compétence 6 : assurer le contrôle5m
Assurer le contrôle : le rôle du responsable6m
Compétence 7 : adapter les commentaires à l'employé10m
1 practice exercise
Quiz de la semaine 4 partie II20m
4.8
2 ReviewsChevron Right

Top reviews from Donner un feedback utile

By IDNov 6th 2018

very interesting and informative based on real and good examples

Instructor

Avatar

Tracy Jennings

Senior Instructor
Organizational Leadership and Information Analytics Division

About University of Colorado Boulder

CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.