Learner Reviews & Feedback for The Critical Role of IT Support Staff in Healthcare by Johns Hopkins University

I have learned a lot in this course and am very excited to move up to the next one.

Good essential starting information establishing the groundwork information for the IT support. Jessica's instruction style is hideous, disassociated, ambivalent and nearly impossible to follow.

Too easy

Easy to follow, hearing from people who are actually in these roles makes it easier to understand & follow. As a nurse/EMR consultant, most of this information was a refresher for me. I did learn a few more things about the different roles of the IT specialist. This is an area I'm getting more into & will definitely keep going with this specialty course

All of this information is useful towards the gradual improvement in grasping all the fundamentals for the start in the IT Support Staff field.

Outstanding way to introduce any one to the exciting world of IT- Support in Healthcare... clear and simple..!

It's a really nice course.So many new topics covered in this course

basic info but still very informative. i can relate to the issues

Well explained. Training was impactful and well delivered.

I learned a lot and am looking forward to the next level.

It gave a good overview as an introduction.

great intro to a specialized niche in IT.

very nice customer service course

These courses are out of order

Very interesting so far

Perfect for everyone

i have been inspired

Excellent course!

Thanks

I liked the behind the scenes real-life portrayals. Wish there had been more.

Very good introductory course, with real-life examples and stories.

Good to learn, could have made the course more interactive.

informative

informational

inspirational

Jessica was very helpful.

Great course.