Chevron Left
Back to The Critical Role of IT Support Staff in Healthcare

Learner Reviews & Feedback for The Critical Role of IT Support Staff in Healthcare by Johns Hopkins University

4.7
stars
331 ratings

About the Course

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

Top reviews

MB

Feb 1, 2021

All of this information is useful towards the gradual improvement in grasping all the fundamentals for the start in the IT Support Staff field.

NC

Mar 23, 2022

As an IT support personnel in Healthcare , this course was very helpful in understanding the basics of IT Support role in Healthcare.

Filter by:

1 - 25 of 83 Reviews for The Critical Role of IT Support Staff in Healthcare

By Jane M E

•

Dec 9, 2020

By Alex P

•

Dec 16, 2020

By Marcelino S

•

Feb 16, 2022

By Jackie C

•

Dec 16, 2020

By Robin S

•

Mar 13, 2021

By md j t

•

Jan 25, 2021

By Alan C

•

Jan 20, 2021

By Laurie M

•

Feb 16, 2021

By Safiqul I S

•

Jun 24, 2021

By Anysia T

•

May 3, 2021

By Kamillah N

•

Apr 19, 2021

By Malik G B

•

Feb 1, 2021

By Confidence N

•

Mar 24, 2022

By Jason H

•

Nov 4, 2021

By Roman A D

•

Jun 29, 2022

By Juan C A

•

Jan 25, 2021

By Jessica A M

•

Sep 7, 2021

By Luis A

•

Sep 20, 2022

By Elizabeth P

•

Aug 21, 2021

By JAMIE P

•

May 16, 2022

By Ivan H S

•

Sep 8, 2021

By Francos G S A

•

Nov 30, 2020

By richard d

•

Dec 6, 2021

By Crystal S

•

Sep 20, 2021

By Sheena M

•

Jul 29, 2021

Coursera Footer

Start or advance your career

Browse popular topics

Popular courses and articles

Earn a degree or certificate online

Coursera

Community

More

Learn Anywhere
Placeholder
Placeholder
Placeholder