Emory University

Consulting Tools and Tips

This course is part of Management Consulting Specialization

Taught in English

Some content may not be translated

John Kim

Instructor: John Kim

Top Instructor

5,711 already enrolled

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Course

Gain insight into a topic and learn the fundamentals

4.9

(131 reviews)

Beginner level
No prior experience required
7 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • How to get smart quickly on a new topic? What is industry analysis? How to benchmark companies? How to make great excel models?

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.9

(131 reviews)

Beginner level
No prior experience required
7 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Management Consulting Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 5 modules in this course

What's the first thing you do when learning something new? Internet, of course. So, if you have a new client, in a new industry that you don't know a lot about, where should you start? Learn the first 10 steps you should take to learn the company's business, financials, and industry trends. Work smart.

What's included

5 videos5 readings1 quiz3 discussion prompts

All companies and organizations sit within an industry landscape; they have suppliers, customers, rivals, and even new entrants (new competitors). What's the power dynamics among those players and who has the leverage? Professor Michael Porter famously said that "strategy is how you cope with competition." How can your client create barriers to entry and dig an "economic moat" around their business profits?

What's included

3 videos1 reading1 quiz1 peer review

Consultants require useful data to make persuasive recommendations. Some of that data is available in ERP (enterprise resource planning) systems and IT databases. However, some other data doesn't exist; you need to create it through client interviews, surveys, observations, benchmarking, or other methods. It's a beautiful thing when consultants are able to drive correlation between the disparate pieces of "data" and tell a coherent story.

What's included

3 videos1 reading1 quiz1 discussion prompt

Benchmarking is the simple idea of comparing performance against others. When you go to the doctor and they measure your vital signs (e.g., blood pressure, heart rate) against your peer group (e.g., women in their 50s), this is benchmarking. It's also a commonly used consulting tool because a) clients often want to know how they are performing relative to their peers, and 2) it's a convenient way for consultants to identify gaps in performance. While the concept is simple, it's incredibly difficult to do well. It's vulnerable to bias and manipulation. As a consultant, it can get you in trouble, and you should use it wisely.

What's included

3 videos1 reading1 quiz1 discussion prompt

Management consultants use Excel daily. They need to organize, analyze, and uncover correlations between data. So, consultants practice Excel hygiene to keep their file useful: a) don't hard code values, b) keep a copy of your source data, c) document assumptions, d) don't merge cells. However, once you get past these beginner tips, you should consider who the audience is for the file before you spend too much time "making it pretty." For example, your manager wants to quickly understand and audit your work. Your client wants you to use the Excel model to show them your thinking and make a recommendation.

What's included

3 videos1 reading

Instructor

Instructor ratings
5.0 (57 ratings)
John Kim

Top Instructor

Emory University
5 Courses33,023 learners

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Recommended if you're interested in Business Strategy

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