About this Course

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Learner Career Outcomes

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got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 20 hours to complete
English

Learner Career Outcomes

33%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 20 hours to complete
English

Offered by

Placeholder

University System of Georgia

Syllabus - What you will learn from this course

Content RatingThumbs Up97%(8,573 ratings)Info
Week
1

Week 1

3 hours to complete

Introduction to Professional Memos and Emails

3 hours to complete
2 videos (Total 11 min), 13 readings, 1 quiz
2 videos
Introduction to Emails and Memos9m
13 readings
Course Introduction and Objectives10m
Workload10m
What's with the paid certificate advertisements?10m
The Final Project Already? Final Project Assignment Options10m
Grading Scheme10m
Netiquette and the Nature of this Course10m
Objectives and Checklist10m
Video Notes10m
Driving Question10m
Email Etiquette10m
Rubric for Emails/Memos10m
Project Milestone10m
Tell us what you think of the course!10m
1 practice exercise
Introduction to Emails/Memos30m
Week
2

Week 2

3 hours to complete

Five Types of Emails/Memos

3 hours to complete
7 videos (Total 27 min), 9 readings, 2 quizzes
7 videos
Progress Reports5m
Meeting Minutes2m
Incident Reports2m
Directives5m
Response to Inquiry5m
Evaluation Model4m
9 readings
Objectives and Checklist10m
More on Meeting Minutes10m
More on Incident Reports10m
Police Constable/Police Dog Peach (Optional)10m
Video Notes10m
How to Write a Formal Email10m
How to Start an Email10m
Video Notes10m
Project Milestone10m
2 practice exercises
What Do You Already Know?30m
Five Types of Emails/Memos30m
Week
3

Week 3

6 hours to complete

Audience, Grammar, and Clarity, Oh My!

6 hours to complete
2 videos (Total 15 min), 19 readings, 4 quizzes
2 videos
How to submit a memo/email for peer review2m
19 readings
Directive Evaluation10m
Incident Report Evaluation10m
Progress Report Evaluation10m
Meeting Minutes Evaluation10m
Response to Inquiry Evaluation10m
A Good Directive10m
A Good Incident Report10m
Another Good Incident Report10m
Good Meeting Minutes10m
A Good Progress Report10m
A Good Response to Inquiry10m
Objectives and Checklist10m
Video Notes10m
Audience Analysis10m
Rules for Emailing from a Google Executive10m
Email Mistakes10m
How to Get Busy People to Read Your Emails10m
Purdue Online Writing Lab10m
Grammar Bytes10m
2 practice exercises
What Do You Already Know?30m
Considering Audience in Email or Memo Writing30m
6 hours to complete

Case Studies in Writing a Memo

6 hours to complete
4 readings
4 readings
Objectives and Checklist10m
Email/Memo Case Study Peer Review Assignment10m
Peer Review Rubric10m
Project Milestone10m
Week
4

Week 4

1 hour to complete

Turn in Your Final Memo

1 hour to complete
1 video (Total min), 1 reading, 1 quiz
1 reading
Objectives and Checklist10m

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