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Back to Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course), University System of Georgia

4.2
174 ratings
•
44 reviews

About this Course

Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review....

Top reviews

By DM

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Jul 10, 2017

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you

By DP

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May 10, 2016

This was a wonderful course and I feel that I am more confident now while drafting emails, preparing minutes and memos. Thank you so much Coursera.com

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43 Reviews

By Angelina Wong

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Oct 16, 2018

Very informative and useful.

By Al Mohaiminul Alam Mehedie

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Jun 26, 2018

People who are looking for a course to write professional emails and know the types of all emails and memos must take the course.

By Mel

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May 18, 2018

Very helpful materials provided by thoughtful teachers. Information was given in the most suitable and convenient format(s). The course enabled me to sharpen my business writing skills and learn more about office etiquette.

By Daniela Cárcamo Sáez

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Apr 09, 2018

It is a shame that I have to pay to resolve the quizzes. I am going to do the course but not the quizzes, I do not earn enough money to pay

By Pedro Cabrera

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Mar 21, 2018

Very difficult to navigate, this is the first course that I have taken where there is no interaction with the instructors. I imagine for the sake of saving work for you the grading is done by other students that are also in the process of learning. I guess you are making a lot of money with little effort.

By Erin Foy

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Mar 06, 2018

Found it incredibly basic and almost patronising in places - if you dont know what CC means on an email this course is perfect... To be fair i didnt finish the course - as i found the first three weeks to be almost useless.

By mostafa salama shakir

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Feb 23, 2018

very useful

By Bassam ALmahywi

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Feb 09, 2018

its nice

By Arefin

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Feb 07, 2018

It is a very well designed course with relevant real life implications. I took it as a knowledge refresher course so that my written content can still display assertiveness and gravitas, or carry empathetic tone where required . It also taught me some basics of online communication that I never realized I had done wrong until it was pointed out to me by this course. I owe my improvements to the dedicated staff, tutors, and instructors who made it possible for me to learn from a far-away place. Thank you!

By Xiangfeng Niu

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Dec 19, 2017

The slides can not draw my attention.

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