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Back to Writing Professional Email and Memos (Project-Centered Course)

Learner Reviews & Feedback for Writing Professional Email and Memos (Project-Centered Course) by University System of Georgia

380 ratings

About the Course

Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review....

Top reviews


Jul 9, 2017

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you


Jan 15, 2021

It was very informative and practical. I got to know many new things, such as correct formatting, the difference between Memos and Emails, and many more...

Thank you so much.

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26 - 50 of 104 Reviews for Writing Professional Email and Memos (Project-Centered Course)

By Shydasha D

Jan 24, 2021

I enjoyed everything about this course. Thank you for taking the time out to teach and guide all of us in the correct direction. The only suggestion i have is the peers should have more respect on the timely fashion of grading peers.

By Mel

May 17, 2018

Very helpful materials provided by thoughtful teachers. Information was given in the most suitable and convenient format(s). The course enabled me to sharpen my business writing skills and learn more about office etiquette.

By Oyakhilome M

May 20, 2016

The lectures were well-structured and very easy the comprehend. The lecturers well on point on their delivery of the lectures and the course material were up to date. All in all, I benefited immensely by taken this course.

By Shaaz N

Mar 30, 2016

Wonderful Course very Handy for those who work with emails and memos . Easy to follow and the assignments are very practical for those who work and mange studying .

a Big Thank you to the Instructors

By Mustaf A M

Feb 9, 2023

Thank you very much, i am expecting to be provisional Writer,

so can i get books about business communication?.

Many thanks agian.


By Padrick K

Feb 25, 2022

I now understand the different types of memos and how to write them professionally.

Very informative, and well organised.

By Abdulrahman A

Mar 25, 2017

I enjoyed and learned some new basics crucial to our current most used way of communication! thanks.

By Anujin M

Dec 5, 2016

Thanks. I learned some important things and improved my knowledge of writing a letter and memo.

By Ajab K

Mar 12, 2021

It is the best Course for professional writing Improvement. Thanks for Offering such Course.

By Esther N

Sep 5, 2017

I have learnt so much already just from the first module. Thank you for this great lecture.

By Ivette R

Feb 25, 2016

It was so useful to learn about emails/memos! Thank you so much for these course!

By Cahaneea N

Jan 24, 2023

It has been a pleasure to improve my writing skills and learned more about it.

By Faheem A

Mar 17, 2016

Thank you so much for providing such informative courser, I learnt a lot.

By Y-B K N N D

Feb 18, 2022

Very helpful, it's good way to improve writting professional emails

By Hafiz A

Nov 17, 2022

Very productive course and will certainly add value to my work

By T R P 2

Sep 29, 2022

The course is so well detailed and clear

By Shilpa W

Sep 7, 2020

it was a great learning experience.

By Ghayeth E

Sep 9, 2017

a very helpful and thorough course.

By Hashan R

Mar 9, 2023

Excellent course for professionals

By ahsan K

Jan 15, 2023

thanks for your correspondence

By Md. R I

Mar 1, 2016

Excellent and useful course.

By Azza A F

Sep 17, 2020

Excellent course thank you

By Riona S

Jun 20, 2022

Very nice experience

By Sasiwimon S

Apr 2, 2022

Thank you very much

By Berlyn E

Feb 21, 2022

It is very helpful.