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Back to Writing Professional Email and Memos (Project-Centered Course)

Learner Reviews & Feedback for Writing Professional Email and Memos (Project-Centered Course) by University System of Georgia

381 ratings

About the Course

Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review....

Top reviews


Jul 9, 2017

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you


Jan 15, 2021

It was very informative and practical. I got to know many new things, such as correct formatting, the difference between Memos and Emails, and many more...

Thank you so much.

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51 - 75 of 104 Reviews for Writing Professional Email and Memos (Project-Centered Course)

By Prachita

May 11, 2022

Excellent weather

By Mohammed A N

Aug 9, 2021

Highly resourceful

By Patricia M

Nov 25, 2020








nt course !

By krishna D K

Apr 23, 2021

Its useful for me

By shilpa d

Jun 4, 2017

excellent course


Jul 3, 2020

best course :)


Sep 24, 2022

good course

By Fizza A

Jan 12, 2022

it was good

By mostafa s

Feb 23, 2018

very useful

By Maryam A

Oct 23, 2022

Thank you

By Jeanilyn G M

May 1, 2021

Thank you!

By Pavan R

Jun 23, 2016

grt course

By Sneha M M

Nov 5, 2021


By Bassam A

Feb 8, 2018

its nice

By Syeda T N

Feb 28, 2023



May 25, 2022


By Aditya k

Mar 20, 2022


By Sravanthi

Jun 7, 2021


By Mokila c k

May 20, 2020


By Arefin

Feb 7, 2018

It is a very well designed course with relevant real life implications. I took it as a knowledge refresher course so that my written content can still display assertiveness and gravitas, or carry empathetic tone where required . It also taught me some basics of online communication that I never realized I had done wrong until it was pointed out to me by this course. I owe my improvements to the dedicated staff, tutors, and instructors who made it possible for me to learn from a far-away place. Thank you!

By Islam Q S M

Jun 23, 2019

I have watched an english movie , and there was a small story related to BCC in email , i would never understand it if did not apply for this course - TO conclude , it is benefcial for those who want to learn how to write a professional Emails in working fields

By Samantha B

Jun 1, 2020

The information was valuable but the structure for reviewing submitted assignments was confusing. Peers' assignments would get lost in the examples for the submission and it was often difficult to tell where instructions ended and submissions began.


Apr 9, 2018

It is a shame that I have to pay to resolve the quizzes. I am going to do the course but not the quizzes, I do not earn enough money to pay

By Al M A M

Jun 26, 2018

People who are looking for a course to write professional emails and know the types of all emails and memos must take the course.

By Kyle D W

Jul 21, 2020

The course was very informative and established the foundation for writing the main types of email/memos.