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Learner Reviews & Feedback for Improve Business Performance with Google Forms by Coursera Project Network

4.7
stars
559 ratings

About the Course

By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

AB

Jul 23, 2020

This guided project is well outlined. It is easy to understand and follow. Through this project, I was able to learn a new skill in creating viable survey forms to be used in my current profession.

JJ

Jun 20, 2020

This course or project is very practical and doable. I can easily learn the steps on how to create survey form for free. Thank you for the opportunity given to me to join this course for free.

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26 - 50 of 103 Reviews for Improve Business Performance with Google Forms

By Остап-Тадей Д

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Jul 10, 2020

Laconic, accessible and useful course

By Chetankumar J

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May 21, 2020

Helpful to conduct online exams.

By Shay D

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Sep 22, 2020

Effective and helpful course!

By SELVA P K

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Jul 13, 2021

Thank you for this lesson.

By DEBASISH D

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Jun 13, 2020

very interesting course.

By sachin p

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May 28, 2020

this is good to learning

By Piyushkumar C D

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May 19, 2020

Nice Short and Sweet...

By Yogesh N

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Jul 24, 2020

The Course is perfect.

By SNEHA B

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Nov 29, 2021

KNOWLEDGE ABLE COURSE

By Gangurde P A

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Jun 4, 2020

Good and short course

By Mirza A

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Jul 12, 2020

very useful course

By Gangone R

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Jul 3, 2020

very useful course

By Puja K

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Jun 24, 2020

VERY GOOD PLATFORM

By Mahesha M H

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Dec 5, 2020

it is very useful

By Hasbollah B M S (

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May 17, 2020

Very informative!

By Richard A M

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Oct 23, 2020

very informative

By TONMOYE M

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May 28, 2020

Best explanation

By Soraida E G

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Oct 23, 2020

Amazing lesson.

By IVY G N

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Oct 23, 2020

Great project!

By sharad k c

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Jul 14, 2020

Effective tool

By jayesh a

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May 6, 2020

Good question

By Kurniawati B

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May 24, 2021

very helfull

By Aikaterina K

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Dec 20, 2020

It was Nice!

By Peter C

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Oct 11, 2020

Very helpful

By VINAYAK M

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Jul 19, 2020

Just Amazing