Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.



Communication Strategies for a Virtual Age

Instructor: Ivan Wanis Ruiz
Access provided by Mass General
218,319 already enrolled
(4,366 reviews)
What you'll learn
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
Skills you'll gain
- Non-Verbal Communication
- Virtual Teams
- Meeting Facilitation
- Communication
- Strategic Communication
- Team Building
- Collaboration
- Empathy
- Active Listening
- Influencing
- Professional Development
- Interpersonal Communications
- Negotiation
- Verbal Communication Skills
- Public Speaking
- Presentations
- Persuasive Communication
- Business Communication
Details to know

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There are 4 modules in this course
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
What's included
10 videos3 readings1 assignment2 discussion prompts
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
What's included
4 videos1 reading1 assignment2 discussion prompts
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
What's included
14 videos5 readings1 assignment3 discussion prompts
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
What's included
7 videos4 readings1 peer review2 discussion prompts
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Reviewed on Nov 28, 2021
facilitator is phenomenal in his "teaching" technique, material is interesting and engaging all through the course. I can practically apply everything I have learned to improve my work.
Reviewed on Jun 19, 2020
Its really a good course which helped me to improve my skills more on presentation, group work and management. And I want to thank so soo much to Ivan sir. You made the course so enjoyable.
Reviewed on Apr 26, 2020
It was a great course! I did enjoy the lectures and found myself constantly engaged with the topics. I will surely be able to use the lessons I learned from here in the workplace/virtual space.
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