The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.


The Manager's Toolkit: A Practical Guide to Managing People at Work


The Manager's Toolkit: A Practical Guide to Managing People at Work

Instructor: Dr Chris Dewberry
Access provided by Collegial
202,389 already enrolled
4,338 reviews
Skills you'll gain
- Interviewing Skills
- Smart Goals
- Team Motivation
- Behavioral Economics
- Conflict Management
- People Development
- Compensation Management
- Decision Making
- Performance Management
- Performance Appraisal
- Recruitment
- Employee Performance Management
- People Management
- Leadership
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26 assignments
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There are 5 modules in this course
The first resources this week offer an opportunity for some preparatory reading, giving you a broad overview of the subject before we dive into the topic of interviews. We'll then explore the purpose of interviews, how to conduct them effectively, and consider alternative selection methods, ultimately discussing whether interviews are the most effective way to choose new staff members.
What's included
7 videos4 readings4 assignments
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings5 assignments
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos3 readings5 assignments
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos1 reading7 assignments
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos2 readings5 assignments
Instructor

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Reviewed on Jul 14, 2020
Thank you to all the professors. The course is very practical ways for young managers like me in dealing with my subordinates in the organization that I am handling for the past 3 years now.
Reviewed on Apr 12, 2019
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
Reviewed on Jul 23, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
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