Align Continuous Improvements with Impact Mapping in Miro

Offered By
Coursera Project Network
In this Guided Project, you will:

Understand the purpose and process of impact mapping.

Explore the tools available in Miro and identify the source data for the impact map in Miro.

Understand levels four and five and connect the dots between insights in Miro.

Clock2 hours
BeginnerBeginner
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to map product outcomes from multiple evidence streams including key performance indicators and user feedback, so that insights streams can be leveraged together to uncover opportunities for iterative improvements. To do this, you will gain hands-on experience identifying key performance metrics and applying context to outcomes through user feedback in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

Strategic PlanningUser Experience Design (UXD)Data-Driven Decision MakingProduct StrategyIdentifying Areas for Continuous Improvements

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the purpose and process of impact mapping and access Miro.

  2. Consider the benefits of impact mapping.

  3. Review the tools available in Miro and label primary impacts in Miro.

  4. Label outcomes and complete level three of the impact map in Miro.

  5. Complete levels four and five and consider next steps in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.