Conduct a 5 Whys Analysis in Miro

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In this Free Guided Project, you will:

Understand the purpose and process of leveraging a 5 Whys Analysis to focus on core issues that the business can act upon.

Describe the problem statement and begin brainstorming the response to the first why in Miro.

Understand and define the remaining whys and identify the core issue that can be acted upon in Miro.

Showcase this hands-on experience in an interview

2 hours
Beginner-friendly
No download needed
Split-screen video
English
Desktop only

By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Requirements

Some familiarity with the concepts of User Experience (UX) design and User Interface (UI) design will be helpful.

Skills you will develop

  • Business Process Management

  • User Experience Design (UXD)

  • Design Thinking

  • Agile Team Brainstorming

  • 5 Whys Analysis

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the purpose and process of conducting a 5 Whys Analysis.

  2. Identify use cases and consider the benefits of conducting a 5 Whys Analysis.

  3. Identify the 5 Whys Analysis project goal and explore the editing tools available in Miro.

  4. Develop the problem statement and begin the analysis by brainstorming the first why in Miro.

  5. Detail and document the remaining whys, arrive at the core issue, and consider next steps in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Instructor

Frequently Asked Questions

Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.

Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.

You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.

At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.

Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.

You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.

More questions? Visit the Learner Help Center.

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