Conduct a 5 Whys Analysis in Miro

Offered By
Coursera Project Network
In this Free Guided Project, you will:

Understand the purpose and process of leveraging a 5 Whys Analysis to focus on core issues that the business can act upon.

Describe the problem statement and begin brainstorming the response to the first why in Miro.

Understand and define the remaining whys and identify the core issue that can be acted upon in Miro.

Showcase this hands-on experience in an interview

Clock2 hours
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.


Some familiarity with the concepts of User Experience (UX) design and User Interface (UI) design will be helpful.

Skills you will develop

Business Process ManagementUser Experience Design (UXD)Design ThinkingAgile Team Brainstorming5 Whys Analysis

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the purpose and process of conducting a 5 Whys Analysis.

  2. Identify use cases and consider the benefits of conducting a 5 Whys Analysis.

  3. Identify the 5 Whys Analysis project goal and explore the editing tools available in Miro.

  4. Develop the problem statement and begin the analysis by brainstorming the first why in Miro.

  5. Detail and document the remaining whys, arrive at the core issue, and consider next steps in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.