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Learner Reviews & Feedback for Create a User Journey Map in Miro by Coursera Project Network

About the Course

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....
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1 - 1 of 1 Reviews for Create a User Journey Map in Miro

By P A C

May 18, 2021

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.