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Learner Reviews & Feedback for Create a User Journey Map in Miro by Coursera Project Network

About the Course

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

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1 - 3 of 3 Reviews for Create a User Journey Map in Miro

By Michael B

Aug 11, 2021

Very practical and with clear explanations on user journeys and user flows.

By Ruksana K

Sep 17, 2021

Project phase she needs to spend more times on the last steps on creating then talking..

By P A C

May 18, 2021

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.