Understand the fundamentals of User Interface (UI) design and the importance of using UI to support the User Experience (UX).
Understand the role empathy mapping plays in understanding the User Experience (UX).
Develop an empathy map to gain an authentic understanding of the User Experience in Miro.
By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Insight Gathering
User Experience Design (UXD)
User Experience Research
Product Strategy
User Centered Design (UCD)
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Review the fundamentals of User Interface (UI) design and how it supports the User Experience (UX).
Consider the benefits of mapping the User Experience (UX).
Walk through the User Experience (UX) and how empathy mapping supports accuracy.
Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.
Create an empathy map that can be leveraged to understand the User Experience in Miro.
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
Guided Projects are not eligible for refunds. See our full refund policy.
Financial aid is not available for Guided Projects.
Auditing is not available for Guided Projects.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.
More questions? Visit the Learner Help Center.
