University of Virginia

Customer-Centric IT Strategy

Alex Cowan

Instructor: Alex Cowan

23,441 already enrolled

Gain insight into a topic and learn the fundamentals.
4.6

(656 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 2 hours
Learn at your own pace
98%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.6

(656 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 2 hours
Learn at your own pace
98%
Most learners liked this course

Details to know

Shareable certificate

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Assessments

2 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Leading the Modern Day Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 2 modules in this course

To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.

What's included

10 videos1 reading1 assignment1 discussion prompt

You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.

What's included

7 videos1 assignment

Instructor

Instructor ratings
4.7 (141 ratings)
Alex Cowan
University of Virginia
25 Courses486,967 learners

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Recommended if you're interested in Business Essentials

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Learner reviews

Showing 3 of 656

4.6

656 reviews

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    21.03%

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    6.09%

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    1.21%

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    1.06%

AC
4

Reviewed on May 6, 2020

RK
5

Reviewed on Jun 29, 2021

GS
5

Reviewed on Dec 2, 2020

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