Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Financial Modeling, Variance Analysis, Financial Statements, Revenue Forecasting, Budget Management, Financial Statement Analysis, Financial Forecasting, Business Intelligence, Power BI, Financial Analysis, Cash Flows, Cost Management, Spreadsheet Software, Balance Sheet, Financial Reporting, Microsoft Excel, Dashboard, Data Visualization, Key Performance Indicators (KPIs), Capital Budgeting
Intermediate · Specialization · 1 - 3 Months

University of Illinois at Urbana-Champaign
Skills you'll gain: Data Storytelling, Process Improvement, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Management Accounting, Risk Management, Machine Learning Algorithms, Corporate Tax, Team Leadership, Social Determinants Of Health, Marketing Analytics, Financial Auditing, Data Visualization, Descriptive Statistics, Business Strategy, Variance Analysis, Generative AI, Financial Market
Credit offered
Graduate Certificate · 6 - 12 Months

Skills you'll gain: Excel Formulas, Data Storytelling, Microsoft Excel, Dashboard, Pivot Tables And Charts, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Spreadsheet Software, Data Literacy, Data Presentation, Data Visualization Software, Generative AI, Data Visualization, Data Analysis, Business Intelligence, Data Processing, Data Collection, Interactive Data Visualization, Business Metrics
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Safety Culture, Behavior Management, Accident Prevention, Occupational Safety and Health Administration (OSHA), Safety Training, Safety Assurance, Applied Behavior Analysis, Proactivity, Coaching, Constructive Feedback, Recognizing Others, Initiative and Leadership, Case Studies
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Model Architectures, MLOps (Machine Learning Operations), Generative Adversarial Networks (GANs), Model Deployment, Microsoft Azure, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Model Evaluation, Tensorflow, Data Pipelines, Prototyping, Image Quality, Time Series Analysis and Forecasting, Forecasting
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Time Management, Productivity, Professional Networking, Relationship Building, Prioritization, Professional Development, Goal Setting, Personal Development, Resilience, Communication, Emotional Intelligence, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Algorithms, Game Design, Video Game Development, Programming Principles, Virtual Environment, 3D Assets, Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Construction Management, Construction, Building Information Modeling, Environment Health And Safety, Project Schedules, Work Breakdown Structure, Project Planning, Lean Methodologies, Project Management, Sustainability Standards, Sustainable Development, Contract Management, Project Risk Management, Risk Management
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Maintenance, Microsoft Windows, Database Software, Databases, Relational Databases, Query Languages, Database Design, Data Entry, Microsoft Office, Data Presentation, Productivity Software, Scripting, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Engineering Management, Conceptual Design, Systems Development Life Cycle, Systems Architecture, System Requirements, Verification And Validation, Configuration Management, System Design and Implementation, Product Lifecycle Management, Prototyping, Risk Management Framework
Mixed · Course · 1 - 3 Months