Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Geneva
Skills you'll gain: Data Synthesis, Analytical Skills, International Relations, Economic Development, Statistics, Economics, Market Opportunities, Data Analysis, Labor Compliance, Social Studies, Data Quality, Transportation Operations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), UI Components, Typography, Prototyping, Responsive Web Design, Interaction Design, UI/UX Strategy, User Experience Design, User Experience, Motion Graphics, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Mockups, User Interface (UI) Design, Animations, Collaborative Software, Web Content Accessibility Guidelines, Interactive Design, Mobile Development, Design Strategies
Intermediate · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, Functional Testing, Regression Testing, Software Quality Assurance, Risk Management, Risk Management Framework, Verification And Validation, Usability Testing
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Markov Model, Molecular Biology, Biotechnology, Bioinformatics, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Electrical Engineering, Engineering Design Process, Simulations, Biochemistry, Computational Logic, Systems Analysis, Differential Equations, Cell Biology, Chemical Engineering, Technical Design, Numerical Analysis, Computer-Aided Design
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning
Beginner · Professional Certificate · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Public Health and Disease Prevention, Public Health, Healthcare Ethics, Community Mental Health Services, Mental Health, Health Care, Health Policy, Chronic Diseases, Emergency Response
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping
Beginner · Course · 1 - 3 Months
Imperial College London
Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Android Development, Computer Graphic Techniques, Android Studio, 3D Assets, Virtual Reality, Animations, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Site Reliability Engineering, Identity and Access Management, Cloud Computing, DevOps, Cloud-Native Computing, Cost Management, Cloud Infrastructure, Scalability, Customer Support, Sustainable Business, Disaster Recovery
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Customer Analysis, Performance Measurement, Adaptability, Decision Making, Strategic Prioritization, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Market Opportunities, Business Metrics, Business Analytics, Business Intelligence, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management
Intermediate · Specialization · 1 - 4 Weeks