Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Synthesis, Data Integration, Data Literacy, Data Storytelling, Analysis, Case Studies, Business Analytics, Advanced Analytics, Analytical Skills, Strategic Decision-Making, Business Metrics, Forecasting, Media and Communications, Statistics, Persuasive Communication, Databases, Database Design, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Strategy, Contingency Planning, Business Planning, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Portfolio Management, Analysis, Market Analysis, Risk Analysis, Strategic Prioritization, Resource Allocation, Growth Strategies, Market Dynamics
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Angular, Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Web Components, Front-End Web Development, Command-Line Interface, Authentications, Dataflow, User Accounts, TypeScript, MySQL, E-Commerce
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Hugging Face, Model Evaluation, Embeddings, Transfer Learning, Recurrent Neural Networks (RNNs), Model Deployment, Data Preprocessing, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: JUnit, MLOps (Machine Learning Operations), CI/CD, Continuous Integration, Jenkins, Test Automation, Unit Testing, DevOps, Test Case, Debugging, Code Coverage, Model Evaluation, Data Pipelines, Test Data
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, AI Enablement, AI Personalization, LLM Application, Ideation, Solution Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: HVAC, Building Services Engineering, Architectural Engineering, Building Design, Energy and Utilities, Climate Change Mitigation, Mechanical Engineering, Civil and Architectural Engineering, Construction, Architecture and Construction, System Requirements, Design Strategies, Mathematical Modeling
Advanced · Specialization · 3 - 6 Months