Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Predictive Analytics, Predictive Modeling, Business Analytics, Analytics, Financial Analysis, Advanced Analytics, Data Analysis, Technical Communication, Feature Engineering, Investment Management, Data Processing, Data Manipulation, Portfolio Management, Data Quality, Data Transformation, Statistical Modeling, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Engineering Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), UI Components, Typography, Prototyping, Responsive Web Design, Interaction Design, UI/UX Strategy, User Experience Design, User Experience, Motion Graphics, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Mockups, User Interface (UI) Design, Animations, Collaborative Software, Web Content Accessibility Guidelines, Interactive Design, Mobile Development, Design Strategies
Intermediate · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, Functional Testing, Regression Testing, Software Quality Assurance, Risk Management, Risk Management Framework, Verification And Validation, Usability Testing
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Markov Model, Molecular Biology, Biotechnology, Bioinformatics, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Electrical Engineering, Engineering Design Process, Simulations, Biochemistry, Computational Logic, Systems Analysis, Differential Equations, Cell Biology, Chemical Engineering, Technical Design, Numerical Analysis, Computer-Aided Design
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Scientific Methods, Research, General Science and Research, Critical Thinking, Probability, Research Design, Bayesian Statistics, Probability & Statistics, Experimentation, Investigation, Decision Making
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Public Health and Disease Prevention, Public Health, Healthcare Ethics, Community Mental Health Services, Mental Health, Health Care, Health Policy, Chronic Diseases, Emergency Response
Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping
Beginner · Course · 1 - 3 Months
Imperial College London
Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Android Development, Computer Graphic Techniques, Android Studio, 3D Assets, Virtual Reality, Animations, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Site Reliability Engineering, Identity and Access Management, Cloud Computing, DevOps, Cloud-Native Computing, Cost Management, Cloud Infrastructure, Scalability, Customer Support, Sustainable Business, Disaster Recovery
Beginner · Course · 1 - 3 Months