Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: Gemini, Google Workspace, Productivity Software, Generative AI, AI Enablement, AI Workflows, Prompt Engineering, Responsible AI, Operational Efficiency, Business Workflow Analysis, Human Factors, Complex Problem Solving

Skills you'll gain: Accountability, Team Oriented, Teamwork, Project Planning, Stakeholder Communications, Workflow Management, Team Management, Communication Strategies, Communication Systems

Skills you'll gain: AI Security, Workplace inclusivity, Social Impact, Generative AI, Analysis, Critical Thinking, Data Security

Skills you'll gain: People Analytics, Human Capital, Human Resource Strategy, Human Resources, Talent Management, Organizational Effectiveness, Workforce Management, Analytics, Performance Measurement, Employee Performance Management, Data-Driven Decision-Making, Performance Analysis, Network Analysis, Employee Retention, Performance Management, Collaboration, Data Analysis, Predictive Analytics

Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Cybersecurity, Security Awareness, Threat Modeling, Encryption, Cryptography, Security Strategy, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks

Skills you'll gain: Payment Systems, Debugging

Skills you'll gain: Instructional and Curriculum Design, Needs Assessment, Instructional Design, Learning Theory, Diversity and Inclusion, Training and Development, Education and Training, Curriculum Development, Analysis

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving

Skills you'll gain: AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Sales Strategy, Sales, AI Enablement, Customer Analysis, Customer Relationship Management, Sales Presentations, Real Time Data, Automation, Proposal Development, Case Studies