Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, Extract, Transform, Load, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data-Driven Decision-Making, Data Manipulation, Data Visualization
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Feasibility Studies, System Requirements, Solution Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Machine Learning, Data Ethics, Predictive Analytics, Statistical Modeling, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Machine Learning Algorithms, Decision Tree Learning, Data Analysis, Regression Analysis, Performance Analysis, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Grant Writing, Peer Review, Technical Writing, Technical Communication, Writing, Scientific Methods, Journals, Editing, Grammar, Research, Proofreading, Healthcare Ethics, Media and Communications
Beginner · Course · 1 - 3 Months

London Business School
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Return On Investment, Accounting, Investments, Cash Flows, Asset Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours