• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Description Design for Interactive Learning Resources

    Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Web Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI Database Design & Management with ChatGPT

    Skills you'll gain: Database Design, Data Migration, Generative AI, Software Documentation, Dashboard, Database Management, ChatGPT, Database Architecture and Administration, Prompt Engineering, SQL, Business Reporting, Prototyping, Performance Testing, Data Validation, Data Quality

    4.8
    Rating, 4.8 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    JavaScript Back-end Capstone Project

    Skills you'll gain: Containerization, Node.JS, CI/CD, Kubernetes, MongoDB, Docker (Software), Full-Stack Web Development, Back-End Web Development, Restful API, JavaScript Frameworks, Application Deployment, Continuous Integration, Server Side, Microservices, NoSQL, Software Technical Review, Application Programming Interface (API), Continuous Deployment, Databases, Database Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera

    Encouraging Student Growth with Teach Your Monster to Read

    Skills you'll gain: Literacy, Education Software and Technology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    3D Data Visualization for Science Communication

    Skills you'll gain: Data Literacy, Data Storytelling, Scientific Visualization, Visualization (Computer Graphics), Data Presentation, Data Visualization Software, Spatial Data Analysis, Computer Graphics, 3D Modeling, Graphical Tools, Video Production

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Leadership Theory and Practice

    Skills you'll gain: Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Systems Thinking, Self-Awareness, Personal Development, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Pentesting Fundamentals for Beginners

    Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Virtual Machines, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Command-Line Interface, Software Installation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    MedCerts

    Functional Approach to Understanding Behavior

    Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Practical Multi AI Agents and Advanced Use Cases with crewAI

    Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Protocolo de investigación médica: diseño y desarrollo

    Skills you'll gain: Clinical Research Ethics, Healthcare Ethics, Statistical Analysis, Clinical Research, Quantitative Research, Scientific Methods, General Science and Research, Data Analysis, Technical Writing, Sampling (Statistics), Science and Research, Descriptive Statistics, Responsible AI, Informed Consent, Artificial Intelligence

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Application of AI

    Skills you'll gain: Anomaly Detection, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Methods, Network Analysis, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Create a responsive seat selector UI in HTML, CSS, and JS

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Javascript, Mobile Development, Interactive Design, Cross Platform Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…185186187…295

In summary, here are 10 of our most popular technical support courses

  • Description Design for Interactive Learning Resources: University of Colorado Boulder
  • Generative AI Database Design & Management with ChatGPT: Vanderbilt University
  • JavaScript Back-end Capstone Project: IBM
  • Encouraging Student Growth with Teach Your Monster to Read: Coursera
  • 3D Data Visualization for Science Communication: University of Illinois Urbana-Champaign
  • Nursing Informatics Leadership Theory and Practice: University of Minnesota
  • Pentesting Fundamentals for Beginners: Packt
  • Functional Approach to Understanding Behavior: MedCerts
  • Practical Multi AI Agents and Advanced Use Cases with crewAI: DeepLearning.AI
  • Protocolo de investigación médica: diseño y desarrollo: Universidad Nacional Autónoma de México

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok