Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Web Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Database Design, Data Migration, Generative AI, Software Documentation, Dashboard, Database Management, ChatGPT, Database Architecture and Administration, Prompt Engineering, SQL, Business Reporting, Prototyping, Performance Testing, Data Validation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Containerization, Node.JS, CI/CD, Kubernetes, MongoDB, Docker (Software), Full-Stack Web Development, Back-End Web Development, Restful API, JavaScript Frameworks, Application Deployment, Continuous Integration, Server Side, Microservices, NoSQL, Software Technical Review, Application Programming Interface (API), Continuous Deployment, Databases, Database Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Data Literacy, Data Storytelling, Scientific Visualization, Visualization (Computer Graphics), Data Presentation, Data Visualization Software, Spatial Data Analysis, Computer Graphics, 3D Modeling, Graphical Tools, Video Production
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Systems Thinking, Self-Awareness, Personal Development, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Virtual Machines, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Command-Line Interface, Software Installation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case
Beginner · Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Clinical Research Ethics, Healthcare Ethics, Statistical Analysis, Clinical Research, Quantitative Research, Scientific Methods, General Science and Research, Data Analysis, Technical Writing, Sampling (Statistics), Science and Research, Descriptive Statistics, Responsible AI, Informed Consent, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Macquarie University
Skills you'll gain: Anomaly Detection, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Methods, Network Analysis, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Javascript, Mobile Development, Interactive Design, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours