
Fundação Instituto de Administração
Skills you'll gain: Decision Making, Strategic Decision-Making, Data-Driven Decision-Making, Risk Management, Behavioral Economics, Analysis, Complex Problem Solving, AI Enablement, Systems Thinking, Virtual Teams, Psychology, Probability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Stakeholder Management, Strategic Communication, Conflict Management, Active Listening, Collaboration, Communication, Simulation and Simulation Software, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Business Modeling, Presentations, Collaborative Software, Entrepreneurship, Brainstorming, Value Propositions, Design Thinking, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Account Strategy, Financial Management, Key Performance Indicators (KPIs), Account Management, Budgeting, Customer Data Management, Customer Analysis, Data Integrity, Performance Analysis, Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Power BI, Data Analysis, Financial Analysis, Data Management, AI Enablement, Microsoft Excel, Data Collection, Microsoft Copilot
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Image Quality, Responsible AI, Marketing Materials, Content Creation, Creative Design, Entrepreneurship
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: TikTok, Content Performance Analysis, Content Creation, Content Strategy, Data-Driven Decision-Making, Marketing Analytics, Social Media Marketing, Brand Marketing, E-Commerce, Revenue Management, Live Streaming
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Blockchain, Business Leadership, Technology Strategies, Law, Regulation, and Compliance, Leadership, Strategic Leadership, Regulatory Compliance, FinTech, Digital Assets, Payment Systems, Emerging Technologies, Investments, Distributed Computing, Cryptography, Cryptographic Protocols, Business Analysis, Encryption, Transaction Processing, Software Development, Market Dynamics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours