Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Proposal Writing, Personalized Service, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

EDUCBA
Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Virtual Networking, Network Administration, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Network Monitoring, Private Cloud
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cloud Security, Internet Of Things, Infrastructure Security, Vulnerability Management, Information Systems Security, Incident Response, Identity and Access Management, Threat Management, Security Strategy, Penetration Testing, Network Security, Security Controls, Cloud Computing, Cloud Computing Architecture, Threat Detection, Cloud Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Dimensionality Reduction, PyTorch (Machine Learning Library), Deep Learning, Keras (Neural Network Library), Tensorflow, Artificial Intelligence, Data Cleansing, Model Evaluation, Jupyter, Python Programming, Applied Machine Learning, Artificial Neural Networks, Scikit Learn (Machine Learning Library), Machine Learning, Matplotlib, Supervised Learning, Exploratory Data Analysis, Statistical Analysis
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Intrusion Detection and Prevention, Cybersecurity, Cyber Threat Intelligence, Security Controls, Threat Modeling, Incident Response, Digital Forensics, Risk Management Framework, Network Security, Data Security, Network Analysis, Firewall
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Statistical Machine Learning, Model Evaluation, Statistical Methods, Logistic Regression, Python Programming, Supervised Learning, Machine Learning Methods, Machine Learning, Classification Algorithms, Regression Analysis, Statistical Analysis, Applied Machine Learning, Data Science, Probability & Statistics, Dimensionality Reduction, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks