
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Management, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure Architecture, MLOps (Machine Learning Operations), Application Deployment, Data Processing, Data Cleansing, Artificial Intelligence, Data Security, Application Frameworks, PyTorch (Machine Learning Library), Machine Learning, Tensorflow, Applied Machine Learning, Data Pipelines, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Google Cloud Platform, AI Product Strategy, Ethical Standards And Conduct, Auditing, Accountability, Safety and Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, AI Product Strategy, Ethical Standards And Conduct, Governance, Decision Making, Safety and Security
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, Generative AI, Email Automation, Prompt Engineering, ChatGPT, Expense Management, Expense Reports, Workflow Management, Artificial Intelligence, Google Sheets, Automation, Travel Arrangements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, LLM Application, Responsible AI, OpenAI, Natural Language Processing, Artificial Intelligence, Threat Detection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Organizational Change, Business Leadership, Business Transformation, Responsible AI, Business Strategy, Prompt Engineering, Employee Training, Risk Management, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Design Thinking, Creative Thinking, Creativity, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Sustainable Design, Prototyping
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Data Modeling, Machine Learning, Exploratory Data Analysis
Intermediate · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Responsible AI, Amazon Bedrock, Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), AWS SageMaker, Data Ethics, Amazon Web Services, Large Language Modeling, OpenAI, AI Product Strategy, Artificial Intelligence, Cloud Security, Machine Learning, Data Governance, Human Centered Design
Beginner · Course · 1 - 3 Months