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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Coursera

    Digital Literacy: Introduction to Mobile Phone Basics

    Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Cloud Operations and Troubleshooting

    Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control

    Advanced · Course · 1 - 4 Weeks

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    Status: Free Trial
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    Pearson

    Building Linux Servers: Unit 2

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Project Management Best Practices using Agile and Scrum

    Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Sprint Planning, Project Management Software, Continuous Improvement Process, Communication

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Maven and SonarQube for DevOps Engineers - Beginners Guide

    Skills you'll gain: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Application Servers, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)

    Beginner · Course · 1 - 3 Months

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    Coursera

    GenAI for Patient Scheduling & Appointment Management

    Skills you'll gain: ChatGPT, Technology Roadmaps, Patient Flow, Generative AI, AI Workflows, Healthcare Project Management, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics

    Intermediate · Course · 1 - 4 Weeks

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    University of Colorado Boulder

    Teaching for Justice and Inclusivity In Challenging Times

    Skills you'll gain: Diversity Awareness, Teaching, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Pedagogy, Cultural Responsiveness, Instructional Strategies, Cultural Diversity, Advocacy, Social Justice, Parent Communication, Student Engagement, Family Support, Community Outreach, Curriculum Planning, Rapport Building

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    N

    Northeastern University

    Strategic Healthcare Workforce Management

    Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Computer Programming for Absolute Beginners

    Skills you'll gain: Programming Principles, Debugging, Computer Programming, Application Design, Computer Science, Maintainability, Object Oriented Programming (OOP), Software Development, Data Management, Algorithms, Software Architecture

    Beginner · Course · 3 - 6 Months

  • B

    Board Infinity

    Effective Code Review Practices

    Skills you'll gain: Continuous Integration, Debugging, Software Development Tools, Software Engineering Tools, Performance Tuning, Performance Testing

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    CyberSec First Responder (CFR-310)

    Skills you'll gain: Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Security Assessment, Threat Modeling, Threat Detection, Intrusion Detection and Prevention, Exploitation techniques, Security Management, Network Security, Digital Forensics, Network Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Practical Windows PowerShell Scripting: Unit 2

    Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Digital Literacy: Introduction to Mobile Phone Basics: Coursera
  • Cloud Operations and Troubleshooting: Packt
  • Building Linux Servers: Unit 2: Pearson
  • Project Management Best Practices using Agile and Scrum: Packt
  • Maven and SonarQube for DevOps Engineers - Beginners Guide: Packt
  • GenAI for Patient Scheduling & Appointment Management : Coursera
  • Teaching for Justice and Inclusivity In Challenging Times: University of Colorado Boulder
  • Strategic Healthcare Workforce Management: Northeastern University
  • Computer Programming for Absolute Beginners: Packt
  • Effective Code Review Practices: Board Infinity

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