Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control
Advanced · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Sprint Planning, Project Management Software, Continuous Improvement Process, Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Application Servers, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)
Beginner · Course · 1 - 3 Months
Skills you'll gain: ChatGPT, Technology Roadmaps, Patient Flow, Generative AI, AI Workflows, Healthcare Project Management, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Awareness, Teaching, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Pedagogy, Cultural Responsiveness, Instructional Strategies, Cultural Diversity, Advocacy, Social Justice, Parent Communication, Student Engagement, Family Support, Community Outreach, Curriculum Planning, Rapport Building
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Debugging, Computer Programming, Application Design, Computer Science, Maintainability, Object Oriented Programming (OOP), Software Development, Data Management, Algorithms, Software Architecture
Beginner · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Continuous Integration, Debugging, Software Development Tools, Software Engineering Tools, Performance Tuning, Performance Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Security Assessment, Threat Modeling, Threat Detection, Intrusion Detection and Prevention, Exploitation techniques, Security Management, Network Security, Digital Forensics, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation
Beginner · Course · 1 - 4 Weeks