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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Coursera

    Advanced Accessibility for Digital Products

    Skills you'll gain: Web Content Accessibility Guidelines, Test Automation, Usability, Human Centered Design, Usability Testing, User Interface (UI), Agile Product Development, UI/UX Strategy, Front-End Web Development, Software Testing, CI/CD

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Microsoft Copilot for Power BI: AI-Powered Report Insights

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management

    Beginner · Course · 1 - 4 Weeks

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    Dassault Systèmes

    Explore the Mechanical Designer Role

    Skills you'll gain: Mechanical Design, Computer-Aided Design, 3D Modeling, Assembly Drawing, Engineering Drawings, Mechanical Engineering, Product Engineering, Technical Drawing, Engineering Design Process, Product Development, Manufacturing and Production

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Simplilearn

    Deep Learning Frameworks and Neural Networks Simplified

    Skills you'll gain: Recurrent Neural Networks (RNNs), Deep Learning, Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Model Deployment, Transfer Learning, Convolutional Neural Networks, Artificial Intelligence, Computer Vision, Machine Learning Methods, Data Preprocessing

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Driving Business Success with ChatGPT – Complete Guide

    Skills you'll gain: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support

    Intermediate · Course · 1 - 3 Months

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    Packt

    The Ultimate Swagger Tools Course: Build OpenAPI with Ease

    Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control

    Intermediate · Course · 1 - 3 Months

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    Packt

    Hands-on Hacking

    Skills you'll gain: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Houdini Dynamics & Cloth: Simulate Cinematic FX

    Skills you'll gain: Video Game Development, 3D Assets, Virtual Environment, Simulation and Simulation Software, Animations, 3D Modeling, Visualization (Computer Graphics), Simulations, Computer Graphics, Data Pipelines, Scripting, Debugging

    Beginner · Specialization · 3 - 6 Months

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    Adobe

    Course 4: Adobe Commerce Best Practice, Case Study, Careers

    Skills you'll gain: Project Implementation, Program Implementation, System Implementation, Solution Delivery, Project Documentation, Technical Documentation, E-Commerce, Constructive Feedback, User Feedback, Product Management, Project Management, Customer experience improvement, B2B Sales, Business-To-Consumer, Business Strategy

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    Linux Security Basics and Beyond: Unit 2

    Skills you'll gain: Linux Administration, Ubuntu, Hardening, Linux Servers, Linux, Linux Commands, Application Security, Operating System Administration, Security Controls, Service Management, Patch Management, Systems Administration, Information Systems Security, Package and Software Management

    Intermediate · Course · 1 - 4 Weeks

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    Starweaver

    Gen AI Sales Forecasting and Marketing Analysis

    Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Marketing Analytics, Generative AI, AI Enablement, Governance, AI Security, Sales Strategy, Customer Insights, Marketing Strategies, ChatGPT, Persona Development, Marketing Effectiveness, Social Media Campaigns, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Advanced Accessibility for Digital Products: Coursera
  • Microsoft Copilot for Power BI: AI-Powered Report Insights: Coursera
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Explore the Mechanical Designer Role: Dassault Systèmes
  • Deep Learning Frameworks and Neural Networks Simplified: Simplilearn
  • Driving Business Success with ChatGPT – Complete Guide: Packt
  • The Ultimate Swagger Tools Course: Build OpenAPI with Ease: Packt
  • Hands-on Hacking: Packt
  • Houdini Dynamics & Cloth: Simulate Cinematic FX: EDUCBA
  • Course 4: Adobe Commerce Best Practice, Case Study, Careers: Adobe

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