Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level Agreement, Service Level, Network Planning And Design, Network Routing, Virtual Networking, Network Architecture, Network Security, System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Test Automation, Performance Testing, Server Side, Query Languages
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Management Reporting, User Accounts, Data Visualization, Data Presentation, Customer Support, Authorization (Computing), Scheduling, Administration, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Leadership Development, Leadership, Professional Development, Leadership and Management, Conflict Management, Strategic Leadership, Communication, Communication Strategies, Collaboration, People Management, Interpersonal Communications, Business Communication, Emotional Intelligence, Team Management, Corporate Communications, Strategic Communication, Self-Awareness, Relationship Building, Business Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Brainstorming, Business Strategy, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Docker (Software), Ansible, Linux Administration, Containerization, Linux, Linux Servers, GitLab, Infrastructure as Code (IaC), CI/CD, DevOps, Linux Commands, Infrastructure Security, Virtual Private Networks (VPN), System Monitoring, Network Security, Continuous Monitoring
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, Real Time Data
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Workforce Development, Socioeconomics, Automation, Social Sciences, Digital Transformation, Business Transformation, Forecasting, Trend Analysis, Emerging Technologies, World History, Innovation, Demography, Analysis, Economics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, Identity and Access Management, Windows PowerShell, Remote Access Systems, System Configuration, Security Management, Configuration Management, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Data Structures, Linear Algebra
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing
Mixed · Course · 1 - 4 Weeks