Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Lean Methodologies, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Marketing Analytics, Content Strategy, Strategic Decision-Making, Key Performance Indicators (KPIs), Brand Awareness, Competitive Analysis, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Innovation, Digital Transformation, Technology Strategies, Business Transformation, Business Leadership, Emerging Technologies, Business Technologies, Culture Transformation, Business Strategies, Technology Solutions, New Product Development, Product Development, Business Risk Management, Blockchain, Risk Management, Internet Of Things, Artificial Intelligence, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Generative AI, Data Wrangling, Project Planning, Responsible AI, Data Preprocessing, Data Governance, Exploratory Data Analysis, Applied Machine Learning, Large Language Modeling, AI Enablement, MLOps (Machine Learning Operations), Data Science, Prompt Engineering, Model Evaluation, Feature Engineering
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Persona (User Experience), User Experience, Design Research, User Research, User Centered Design, Usability, User Flows, Persona Development, Qualitative Research, Process Mapping, Design Software, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Workflow Management, Employee Training, Google Workspace, Training and Development, Stakeholder Analysis, Process Development, Organizational Strategy, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data-Driven Decision-Making, Regression Analysis, Logistic Regression, Scatter Plots, Data Analysis, Predictive Analytics, Analytics, Business Analytics, Predictive Modeling, Minitab, Advanced Analytics, Statistical Modeling, Statistical Analysis, Statistical Hypothesis Testing, Correlation Analysis, Microsoft Excel, Model Evaluation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Google Workspace, Cloud Management, Endpoint Security, Network Troubleshooting, Security Management, Cloud Applications, Application Deployment, Compliance Auditing, Incident Management, Data Security, Configuration Management, User Provisioning, Taking Meeting Minutes, Annual Reports
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Operational Databases, Scalability, Database Management, Database Architecture and Administration, Software Installation, Virtual Machines, Disaster Recovery, Performance Tuning, Linux
Advanced · Course · 1 - 4 Weeks