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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    A

    AI CERTs

    Prompt Engineering Mastery

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, OpenAI, LLM Application, Generative AI, LangChain, Generative AI Agents, ChatGPT, Vibe coding, Natural Language Processing, Artificial Intelligence, AI Personalization, Debugging, Ideation, Productivity, Code Review, Computer Programming Tools, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

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    U

    University of London

    Machine Learning for All

    Skills you'll gain: Feature Engineering, Data Preprocessing, Machine Learning, Artificial Intelligence, Model Evaluation, Data Analysis, Data Collection, Classification Algorithms

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Develop Intelligent AI Agents with OpenAI

    Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, OpenAI, Generative AI Agents, Embeddings, ChatGPT, Agentic systems, Vector Databases, Generative AI, Artificial Intelligence, Context Management, Model Evaluation, Application Programming Interface (API), Python Programming, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    AppDynamics Monitoring

    Skills you'll gain: MLOps (Machine Learning Operations), Application Performance Management, System Monitoring, Model Deployment, Model Evaluation, Continuous Monitoring, Performance Tuning, Process Optimization, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Root Cause Analysis, Performance Metric, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Managing AI Projects That Ship and Scale

    Skills you'll gain: Milestones (Project Management), Acceptance Testing, CI/CD, Scope Management, MLOps (Machine Learning Operations), Feature Engineering, Governance Risk Management and Compliance, Capacity Management, Responsible AI, Smart Goals, Project Risk Management, Compliance Management, Stakeholder Communications, Data Governance, Risk Analysis, Model Evaluation, Applied Machine Learning, Project Planning, Risk Management, Mitigation

    Intermediate · Specialization · 3 - 6 Months

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    P

    Packt

    Leadership & Management Training for Tech Managers

    Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    Intermediate · Specialization · 1 - 3 Months

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    Edureka

    Mastering Claude AI: Prompting, APIs, RAG, and MCP

    Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Prompt Engineering, Anthropic Claude, AI Orchestration, Application Programming Interface (API), Prompt Patterns, Restful API, Prompt Engineering Tools, LLM Application, JSON, Generative AI Agents, Tool Calling, Generative AI, Artificial Intelligence, Agentic systems, Automation, Scalability, Servers

    Intermediate · Specialization · 1 - 3 Months

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    Microsoft

    Microsoft Azure AI in Healthcare

    Skills you'll gain: Cloud Security, Data Management, Patient Education and Support, Data Security, Clinical Data Management, Microsoft Azure, Health Technology, IT Security Architecture, AI Enablement, Image Analysis, Data Visualization Software, Personally Identifiable Information, Generative AI, Microsoft Teams, Machine Learning, Clinical Monitoring, General Data Protection Regulation (GDPR), Information Privacy, Health Informatics, AI Security

    Beginner · Professional Certificate · 3 - 6 Months

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    R

    Real Madrid Graduate School Universidad Europea

    Máximo rendimiento y tecnología en el deporte

    Skills you'll gain: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning

    Beginner · Specialization · 3 - 6 Months

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    U

    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Communication, Meeting Facilitation, Public Speaking, Verbal Communication Skills, Influencing, Persuasive Communication, Active Listening, Business Communication, Presentations, Virtual Teams, Strategic Communication, Discussion Facilitation, Teamwork, Rapport Building, Virtual Environment, Negotiation

    4.8
    Rating, 4.8 out of 5 stars
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    Beginner · Course · 1 - 4 Weeks

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    CertNexus

    CyberSAFE: Exam CBS-510

    Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Awareness, Mobile Security, Generative AI, Cyber Security Policies, Human Factors (Security), Computer Security, Email Security, Data Security, Safety and Security, Data Ethics, Cloud Security, Law, Regulation, and Compliance, Artificial Intelligence, Regulatory Compliance, Prompt Engineering, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulation and Legal Compliance, Ethical Standards And Conduct

    Mixed · Course · 1 - 3 Months

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    Coursera

    Solve Tree Problems with Java Recursion

    Skills you'll gain: Performance Tuning, Java, Enterprise Application Management, Computational Thinking, Algorithms, Data Structures, Scalability, Programming Principles, Debugging, Management Consulting, Mitigation, Project Implementation

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Prompt Engineering Mastery: AI CERTs
  • Machine Learning for All: University of London
  • Develop Intelligent AI Agents with OpenAI: Edureka
  • AppDynamics Monitoring: Coursera
  • Managing AI Projects That Ship and Scale: Coursera
  • Leadership & Management Training for Tech Managers: Packt
  • Mastering Claude AI: Prompting, APIs, RAG, and MCP: Edureka
  • Microsoft Azure AI in Healthcare: Microsoft
  • Máximo rendimiento y tecnología en el deporte: Real Madrid Graduate School Universidad Europea
  • Communication Strategies for a Virtual Age: University of Toronto

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