Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Flutter (Software), Mobile Development, React Native, Apple iOS, iOS Development, Android Development, UI Components, Application Deployment, Databases, User Interface (UI) Design, Product Support, Google Analytics, Marketing Strategies
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Talent Acquisition, Human Resources, Recruitment Strategies, Leadership Development, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resource Strategy, Recruitment, Strategic Leadership, Organizational Structure, Human Resources Information System (HRIS), Cultural Diversity, Organizational Effectiveness, Applicant Tracking Systems, Team Building, Decision Making, Employee Onboarding, Innovation, Digital Transformation, Change Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cloud Management, Cloud Computing Architecture, Cloud Services, Billing, Operating Cost, Cloud Computing, Cloud Platforms, Cost Management, Multi-Cloud, Expense Management, Cross-Functional Collaboration, Budget Management, Financial Controls, Amazon Web Services, Accountability, Account Management, Resource Utilization, Automation
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Unit Testing, Relational Databases, Object Oriented Programming (OOP), Data Transformation, Databases, Data Visualization Software, Object Oriented Design, Web Scraping, Data Science, Creative Design, Data Structures, Scatter Plots, Programming Principles, Integrated Development Environments, Python Programming, Development Testing, Computer Programming, Program Development, Diversity and Inclusion
Intermediate · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, Mobile Security, Identity and Access Management, Remote Access Systems, Data Security, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Generative AI, ChatGPT, Strategic Decision-Making, Software Development Tools, Microsoft Copilot, Program Development, Automation, Artificial Intelligence, User Interface (UI) Design, Debugging
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Investment Banking, Financial Services, Banking Services, Insurance, Financial Inclusion, Business Ethics, Insurance Policies, Professional Networking, Bank Regulations, Interviewing Skills, Banking, Compensation Analysis, Finance, Underwriting, Regulatory Compliance, Financial Analysis, Portfolio Management, Financial Planning, Wealth Management, Risk Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Security, Infrastructure Security, Kubernetes, Data Security, Virtual Machines, Remote Access Systems, Role-Based Access Control (RBAC), Data Storage Technologies, Identity and Access Management, Databases, Containerization, Key Management, Encryption
Intermediate · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Succession Planning, Business Modeling, Governance, Business Management, Systems Thinking, Organizational Development, Business Risk Management, Leadership, Business Systems, Relationship Management, Technology Strategies, Organizational Structure, Conflict Management, Business, Family Support, Communication, Business Leadership, Business Strategy, Innovation, Business Transformation
Beginner · Specialization · 3 - 6 Months

Dassault Systèmes
Skills you'll gain: Mechanical Design, Computer-Aided Design, 3D Modeling, Assembly Drawing, Engineering Drawings, Mechanical Engineering, Product Engineering, Technical Drawing, Engineering Design Process, Product Development, Manufacturing and Production
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Load Balancing, Cloud Infrastructure, Network Architecture, Authorization (Computing), Database Management, Data Security, Relational Databases, Authentications, Identity and Access Management, Cloud Computing, Cloud Computing Architecture, Disaster Recovery, Data Storage Technologies, Cloud Management, Cloud Security, Single Sign-On (SSO), General Networking
Intermediate · Specialization · 1 - 3 Months