Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Concision, Technical Writing, Requirements Management, Requirements Analysis, Business Requirements, Functional Requirement, Writing, User Requirements Documents, System Requirements, Product Requirements, Proofreading, Editing, Grammar, Style Guides, Verification And Validation, Systems Engineering
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Personal Attributes, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Behavioral Health, Cognitive flexibility, Sustainable Development, Social Justice, Persistence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Data Mapping, Application Deployment, Scripting, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Development Testing, Data Integration, Unit Testing, Cloud API, Middleware, Cloud-Based Integration, Application Performance Management, Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Security Management, Internet Of Things, Incident Response, Risk Management, Cyber Security Policies, Cyber Security Strategy, Cyber Governance, Threat Detection, Human Factors (Security), Business Risk Management, Cybersecurity, Security Awareness, Enterprise Risk Management (ERM), Information Management, Computer Security Awareness Training, Mobile Security, Business Ethics, Performance Measurement, Cyber Risk
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Structures, Debugging, Functional Design
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Building Services Engineering, Sustainable Technologies, Cost Estimation, Engineering Calculations, Safety Standards, Environmental Issue, Systems Of Measurement, Technical Standard
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Vital Signs, Patient Evaluation, Airway Management, Trauma Care, Emergency and Intensive Care, Medical History Documentation, Patient Communication, Child Health, Childbirth, Automated External Defibrillator, Medical Terminology, Health Assessment, Maternal Health, Patient Advocacy, Basic Patient Care, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Red Hat Enterprise Linux, Command-Line Interface, Linux Administration, Linux Commands, User Accounts, Linux, Operating System Administration, Software Installation, System Configuration, Systems Administration, Security Controls, File Management, System Monitoring, User Interface (UI)
Mixed · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: Feature Engineering, Responsible AI, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Business Intelligence, Business Analytics, Natural Language Processing, LLM Application, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Predictive Modeling, Systems Integration, Business Strategy, Business Ethics, Workflow Management, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Hypothesis Testing, Sampling (Statistics), Descriptive Statistics, Data Analysis, Advanced Analytics, Statistics, Probability, Statistical Analysis, Data Science, Probability Distribution, A/B Testing, Statistical Inference, Statistical Programming, Technical Communication, Jupyter, Python Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness
Beginner · Course · 1 - 4 Weeks