Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Spatial Analysis, Geographic Information Systems, Scripting, Geospatial Mapping, Dashboard, Data Visualization Software, Data Processing, Interactive Data Visualization, Data Manipulation, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Foundry, Platform As A Service (PaaS), Cloud Deployment, DevOps, Application Deployment, Docker (Software), Containerization, Cloud Applications, Continuous Deployment, Cloud Services, CI/CD, Application Development, YAML, Scalability, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Cloud Development, Amazon S3, Automation, Data Management, Data Transformation, Serverless Computing, AWS Identity and Access Management (IAM), Process Optimization, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Local Area Networks, Network Infrastructure, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe InDesign, Layout Design, Graphic and Visual Design, Typography, Style Guides, Graphic Design, Technical Documentation, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Customer Advocacy, Agile Project Management, Delegation Skills, Prioritization, Contract Management, Business Metrics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Layout Design, Creative Design, Graphic and Visual Design Software
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Application Deployment, Cloud Deployment, Salesforce Development, Salesforce, Change Control, Continuous Deployment, Configuration Management, Version Control, Release Management, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Java, File Management, Cascading Style Sheets (CSS), Test Automation, Web Scraping, Data Validation, Web Development Tools, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 3 Months

Edureka
Skills you'll gain: Systems Development, Database Application, Web Applications, Scrum (Software Development)
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building
Intermediate · Course · 1 - 4 Weeks