• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Unreal Engine — Ultimate Survival Horror Course

    Skills you'll gain: Interaction Design, Computer Graphics

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    AWS Databases & Compute for Data Engineers

    Skills you'll gain: Serverless Computing, Containerization, Amazon Web Services, Data Migration, Amazon DynamoDB, Docker (Software), Databases, Cloud Engineering, Kubernetes, AWS Identity and Access Management (IAM), Operational Databases, Amazon Elastic Compute Cloud, Database Management, Performance Tuning, Amazon CloudWatch, Cloud Security, Identity and Access Management, Application Programming Interface (API), Data Security, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Keras Deep Learning Projects with TensorFlow

    Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Convolutional Neural Networks, Transfer Learning, Recurrent Neural Networks (RNNs), Model Evaluation, Image Analysis, Artificial Neural Networks, Text Mining, Computer Vision, Data Preprocessing, Tensorflow, Deep Learning, Model Deployment, Applied Machine Learning, Google Cloud Platform, Jupyter, Matplotlib

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Unity Scripting, AI, & Complete 3D Game Development

    Skills you'll gain: Unity Engine, Responsive Web Design, Video Game Development, Version Control, Mobile Development, Android Development, 3D Assets, User Interface (UI), C# (Programming Language), Git (Version Control System), Animation and Game Design, AI Workflows, Scripting

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Intro to Ruby on Rails

    Skills you'll gain: Ruby on Rails, Model View Controller, Ruby (Programming Language), Object-Relational Mapping, Test Automation, Restful API, Application Deployment, Web Applications, Web Development, Authentications, Development Environment, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora: Best Practices

    Skills you'll gain: Continuous Deployment, Data Storage Technologies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Estratégia Digital e o Comportamento de Busca do Consumidor

    Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Systems Engineering Fundamentals Part 2

    Skills you'll gain: Systems Engineering, Verification And Validation, Systems Architecture, Configuration Management, Systems Development, Systems Development Life Cycle, Systems Design, Reliability, Risk Management, Risk Management Framework, Systems Analysis, Systems Integration, Requirements Analysis, Maintainability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Modern Frontend Web Development: Sass, JS & Typescript

    Skills you'll gain: Web Components, TypeScript, UI Components, Javascript, Maintainability, Web Development Tools, Web Applications, Front-End Web Development, LESS, Cascading Style Sheets (CSS), Scalability

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Build an AI-powered Translation App with OpenAI

    Skills you'll gain: Prompt Engineering, OpenAI API, Responsive Web Design, Application Programming Interface (API), Cascading Style Sheets (CSS), Javascript, Hypertext Markup Language (HTML), Application Development, Large Language Modeling, User Interface (UI), Figma (Design Software)

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    AZ-204 Developing Solutions for Microsoft Azure

    Skills you'll gain: Virtual Machines, Microsoft Azure, Serverless Computing, Cloud Development, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Authentications, Cloud Applications, Cloud Deployment, Containerization, NoSQL, Identity and Access Management, Cloud Storage, Application Performance Management, Operational Databases, Encryption

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…502503504…551

In summary, here are 10 of our most popular customer experience courses

  • Unreal Engine — Ultimate Survival Horror Course: Packt
  • AWS Databases & Compute for Data Engineers: LearnKartS
  • Keras Deep Learning Projects with TensorFlow: EDUCBA
  • Advanced Unity Scripting, AI, & Complete 3D Game Development: Packt
  • Intro to Ruby on Rails: Packt
  • Amazon Aurora: Best Practices: Edureka
  • Estratégia Digital e o Comportamento de Busca do Consumidor: Fundação Instituto de Administração
  • Systems Engineering Fundamentals Part 2: University of Colorado System
  • Modern Frontend Web Development: Sass, JS & Typescript: Skillshare
  • Build an AI-powered Translation App with OpenAI: Scrimba

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok