Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)

Skills you'll gain: Query Languages, Data Manipulation, Metadata Management, Text Mining, Cloud API, Generative AI, Google Cloud Platform, Image Analysis, Cloud Computing, Artificial Intelligence

Skills you'll gain: Construction Engineering, Civil Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Architectural Design, Quality Assurance, Planning, Emerging Technologies, Safety and Security

Skills you'll gain: Social Media Content, Image Analysis, Social Media Strategy, Live Streaming, Photo/Video Production and Technology, Social Media Management, Video Production, Content Strategy, Media and Communications, Content Creation, Journalism, Mobile Development Tools, Research, Network Analysis, Digital Communications, Education Software and Technology, Investigation, Information Architecture, Verification And Validation, Data Validation

Skills you'll gain: Statistical Inference, Regression Analysis, Statistical Methods, R Programming, Statistical Analysis, Statistical Modeling, Predictive Modeling, Advanced Analytics, Probability & Statistics, Data Validation, Statistical Hypothesis Testing

Skills you'll gain: Simulation and Simulation Software, Data Sharing, Mathematical Modeling, Agentic systems, Visualization (Computer Graphics), Environment, Biology

Skills you'll gain: Security Information and Event Management (SIEM), Cybersecurity, Cyber Threat Intelligence, Cloud Security, Computer Security Incident Management, Google Cloud Platform, Network Security, System Monitoring, Cloud Computing

Skills you'll gain: IT Security Architecture, Information Systems Security Assessment Framework (ISSAF), Information Systems Security, Zero Trust Network Access, Risk Management Framework, Application Security, Computer Security, Threat Modeling, Cybersecurity, Vulnerability Assessments, Network Security, Cyber Security Strategy, Security Controls, Information Assurance, Data Security, Cyber Security Assessment, Cyber Risk, Data Integrity, Identity and Access Management

Skills you'll gain: Social Justice, Community Organizing, Social Sciences, Cultural Diversity, Public Policies, World History, Political Sciences, Advocacy, Governance, Media and Communications

Skills you'll gain: Incident Response, Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Threat Detection, Risk Management, Cybersecurity, Computer Security Incident Management, Secure Coding, Cyber Security Assessment, Incident Management, Security Testing, Intrusion Detection and Prevention, Risk Management Framework, Cyber Threat Intelligence, Threat Management, Network Infrastructure, Network Security, Security Information and Event Management (SIEM)