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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    EDUCBA

    SEO Foundations: Analyze, Optimize & Grow

    Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

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    Skillshare

    Cinematic Lighting in Maya: Fundamentals & Scene Setup

    Skills you'll gain: Post-Production, Autodesk Maya, Computer Graphics, Cinematography, 3D Modeling, Visualization (Computer Graphics), Adobe Photoshop, Image Quality

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Logistic Regression with SAS: Build & Evaluate Models

    Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Intro to Ansible

    Skills you'll gain: Automation, Operating System Administration, Service Management

    Intermediate · Course · 1 - 3 Months

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    Packt

    Blender Lighting & Compositing for Beginners

    Skills you'll gain: Cinematography, Computer Graphics, 3D Modeling, Visualization (Computer Graphics), Photography, Image Quality

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Gemini for Data Scientists and Analysts - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Putting SQL to Work: The TechMart Challenge

    Skills you'll gain: SQL, Business Reporting, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Beginners Cyber Security Awareness Training Course

    Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cyber Attacks, Email Security, Cybersecurity, Malware Protection, Human Factors (Security), Encryption, Threat Detection, Multi-Factor Authentication, Internet Of Things, Information Privacy, Network Security, Personally Identifiable Information, Authentications, Data Security, Mobile Security, Identity and Access Management

    Beginner · Course · 3 - 6 Months

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    Packt

    JavaScript in Modern Web Development

    Skills you'll gain: React.js, Full-Stack Web Development, UI Components, Node.JS, Application Deployment, Javascript, Web Applications, Front-End Web Development, Web Development Tools, Event-Driven Programming, Back-End Web Development, Context Management, Data Persistence, Animations

    Intermediate · Course · 3 - 6 Months

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    EDUCBA

    Master Unity: Design & Develop a Gem Collector Game

    Skills you'll gain: Unity Engine, Video Game Development, Animations, Game Design, Development Environment, C# (Programming Language), UI Components, Scripting, Debugging

    Mixed · Course · 1 - 4 Weeks

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    Tecnológico de Monterrey

    Gestão estratégica de marcas

    Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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voice of the customer (voc): enhancing experiences
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In summary, here are 10 of our most popular customer experience courses

  • SEO Foundations: Analyze, Optimize & Grow: EDUCBA
  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Cinematic Lighting in Maya: Fundamentals & Scene Setup: Skillshare
  • Logistic Regression with SAS: Build & Evaluate Models: EDUCBA
  • Intro to Ansible: Packt
  • Blender Lighting & Compositing for Beginners : Packt
  • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
  • Putting SQL to Work: The TechMart Challenge: Coursera
  • The Beginners Cyber Security Awareness Training Course: Packt
  • JavaScript in Modern Web Development: Packt

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