
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Cryptography, Cybersecurity, Network Security, Information Systems Security, Key Management, Encryption, Data Integrity, Distributed Computing, Transaction Processing, Algorithms
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Blockchain, Digital Assets, FinTech, Payment Systems, Digital Transformation, Emerging Technologies, Identity and Access Management, Financial Services, Cryptography, Contract Management, Security Controls
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Banking, Investment Banking, Lending and Underwriting, Financial Market, Corporate Finance, Target Market
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Front-End Web Development, Application Programming Interface (API), Transaction Processing, Back-End Web Development
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Blockchain, Cryptography, Design, Emerging Technologies, Stakeholder Analysis, Distributed Computing, Financial Services, Public Key Cryptography Standards (PKCS), Information Privacy, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Development Testing, Web Development Tools, Application Development, Computer Programming Tools, Cryptographic Protocols, Javascript
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Blockchain, Secure Coding, Application Security, Law, Regulation, and Compliance, Regulation and Legal Compliance, Vulnerability Assessments, Auditing, Program Development, Development Testing, Process Optimization, Debugging, Application Deployment, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Beginner · Guided Project · Less Than 2 Hours